Job Description
We're Hiring: HR Manager
Ramada Encore by Wyndham (Sector 84, Gurugram) is looking for an experienced HR Manager to oversee hiring, training, payroll, compliance, and staff welfare for our 91-room hotel property!
Position: HR Manager
Location: Gurugram, Haryana (On-site - Elan Miracle Mall, Dwarka Expressway)
Reporting To: General Manager (Dotted line to Owner)
Experience: 7+ Years in HR (at least 3 years as HR Manager or Assistant HR Manager in a branded hotel)
Qualification: MBA / PGDM in HR or equivalent (Hotel Management background is a plus)
Key Responsibilities:
Recruitment & Onboarding:
- Plan manpower against budget and fill vacancies across all hotel departments
- Source candidates via hotel schools, IHMs, job portals, LinkedIn, and referrals
- Conduct interviews, reference checks, offer letters, and appointment letters
- Complete joining formalities, police verification, and employee induction
Training & Development:
- Conduct induction and Wyndham brand standards service training with HODs
- Maintain a monthly training calendar and track training hours per employee
- Arrange cross-training, grooming programs, and specialized service training for corporate and international guests
Payroll & Records Management:
- Process attendance, leave, overtime, and monthly payroll inputs in coordination with Finance
- Maintain complete personnel files, HRMS data, and headcount reports
- Manage full and final (F&F) settlements, exit formalities, and experience certificates
Statutory Compliance & Contractor Management:
- Ensure full compliance with PF, ESIC, Professional Tax, bonus, gratuity, minimum wages, and Haryana labour laws
- Manage contractor compliance for outsourced staff (security, housekeeping, etc.)
- Lead POSH committee activities and handle regulatory inspections
Employee Relations & Staff Welfare:
- Oversee employee grievance handling, disciplinary procedures, and domestic enquiries
- Manage staff cafeteria, uniforms, accommodation, and transportation
- Drive engagement through Employee of the Month awards, birthday/festival celebrations, and team events
- Track attrition rates, conduct exit interviews, and implement retention strategies
Policy & Performance Management:
- Maintain the HR policy manual and employee handbook
- Lead annual performance appraisals, increments, and promotions alongside the GM
- Benchmark compensation packages against competing hotels in Gurugram
Qualifications & Candidate Profile:
- 7+ years of experience in HR within branded hospitality environments
- Expertise in PF, ESIC, Haryana labour laws, Labour Codes, and POSH guidelines
- Hands-on proficiency with payroll systems, HRMS software, and MS Excel
- Fluent in English and Hindi with strong communication and leadership skills
- Joining timeline: 30ā60 days preferred
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Success Stories from Candidates Placed in this Field
Kalki - Bangalore
The Purple Turtles, Bangalore - Asst HR Manager
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"Hi Pallavi and team,
I got an offer from "The Purple Turtles" as Asst HR Manager with a very decent package.
Thank you so very much for your continuous efforts and support all these days. You were really very serious and committed towards getting me a job. Great team effort.
Finally all efforts became successful.
Thanks a ton Pallavi.
I am joining them this 21st. Will
keep you posted."
Somya Shishodia - Gurgaon
Shiprocket , Gurgaon - Associate Manager - HR
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"Hi Pallavi and Team, I want to express my heartfelt gratitude to you for regularly sharing genuine HR job opportunities. Thanks to the team, I have received an offer from Shiprocket for the position of Associate Manager - HR in their Gurgaon location a"
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