Job Description
Solenis is a leading global producer of specialty chemicals, providing sustainable solutions for water-intensive industries including consumer, industrial, institutional, food and beverage, and pool and spa water markets. The company delivers advanced water treatment chemistries, process aids, functional additives, and monitoring and control systems that help customers optimize operations, improve product quality, protect assets, and achieve sustainability goals. Chemicals 10,001+ employees.
Solenis operates a Global Excellence Center (GEC) in Hyderabad that supports global operations through excellence in IT, analytics, finance, and other critical business functions. The Benefits Analyst role is part of the Global Total Rewards team and will support global benefits administration, employee wellbeing programs, recognition initiatives, HR technology platforms, reporting, compliance, and vendor coordination.
The selected candidate will manage day-to-day administration of global benefits programs, support employees across regions, maintain accurate HR data, prepare reports and dashboards, coordinate with vendors, and contribute to employee experience initiatives in a global and multicultural environment.
Key Responsibilities
Program Administration
Manage daily administration of global recognition, wellbeing, wellness, and years of service programs.
Maintain employee eligibility, enrollment details, registrations, and participation records.
Process recognition awards, nominations, and service anniversary awards.
Support global wellness and wellbeing campaigns and initiatives.
Maintain accurate employee and program records across systems.
Process benefits-related payroll inputs and support reconciliation activities.
Coordinate with vendors to ensure accurate and timely administration of benefits programs.
Employee Support
Act as the first point of contact for employee queries related to global benefits programs.
Respond to employee questions through shared mailboxes, service tickets, and HR support channels.
Investigate routine employee issues and coordinate resolutions with vendors and internal stakeholders.
Escalate complex program, policy, or compliance-related matters to the Global Benefits Programs Manager.
Vendor Coordination
Coordinate with external vendors supporting recognition, wellness, and wellbeing programs.
Track service requests and ensure timely resolution of employee cases.
Support vendor meetings through reports, issue logs, and documentation.
Monitor vendor service levels and identify recurring issues for escalation.
Communications and Engagement Support
Assist in developing and distributing employee communications.
Maintain benefits and program information on intranet sites and employee portals.
Support awareness campaigns, promotional activities, and employee engagement initiatives.
Monitor participation trends and support feedback collection activities.
Reporting and Data Management
Prepare participation, utilization, and engagement reports.
Maintain program dashboards and trackers.
Ensure accuracy and integrity of employee and program data.
Conduct audits and data quality reviews.
Analyze participation trends and employee feedback.
Benefits Technology Administration
Administer recognition and wellbeing platforms including user maintenance and troubleshooting.
Process user access requests and support access reviews.
Conduct system testing for platform updates and enhancements.
Coordinate issue resolution with technology vendors.
Maintain process documentation and user guides.
Compliance and Governance Support
Maintain program records according to company policies and regulatory requirements.
Support compliance reviews, audits, and governance reporting.
Ensure confidential handling of employee information and personal data.
Assist in documenting policies, procedures, and process controls.
Financial Administration
Process vendor invoices and purchase orders.
Track program expenses against approved budgets.
Maintain budget monitoring spreadsheets and financial records.
Support monthly budget reporting and forecasting activities.
Assist with contract and renewal administration.
Event and Program Coordination
Coordinate logistics for global recognition and wellbeing events.
Schedule meetings, webinars, and vendor-led sessions.
Track registrations and attendance.
Support global awareness and engagement campaigns.
Maintain event calendars and project trackers.
Required Qualifications
Bachelor’s degree in Human Resources, Business Administration, Finance, or related field.
4–5 years of experience in Benefits Administration, Rewards Administration, HR Operations, Wellbeing Programs, Employee Experience Programs, or related HR functions.
Experience working with global employee populations.
Advanced Microsoft Excel and reporting skills.
Experience with HRIS systems such as Workday or similar platforms.
Experience with recognition, benefits, wellness, or HR technology platforms.
Experience managing employee communications and shared service support processes.
Strong analytical, organizational, and problem-solving skills.
Excellent communication and stakeholder management abilities.
Ability to work effectively in a global and multicultural environment.
Key Competencies
Employee Focus
Attention to Detail
Stakeholder Management
Communication Skills
Data Accuracy and Compliance
Problem Solving
Team Collaboration
Organizing and Priority Setting
Continuous Improvement Mindset
Benefits include access to internal and external training courses, self-paced language training, birthday or wedding anniversary gift of INR 1500, charity initiatives, competitive health and wellness benefits, professional development opportunities, creche facility, employee business resource groups, electric car charging stations, hybrid work arrangement, internet allowance, no-meeting Fridays, free parking, relocation assistance, staff recreation spaces, transport support for eligible shifts, and convenient public transport connectivity.
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