Job Description
We're Hiring | Training Manager / Learning & Development (L&D) Manager
Company: Smaaash Entertainment Pvt. Ltd.
Location: Hyderabad (Base Location)
Employment Type: Full-Time
Salary: 7 LPA + PF Benefits
Shift: Rotational (11:00 AM β 8:00 PM / 1:00 PM β 10:00 PM)
Working Days: 6 Days Working | 1 Rotational Weekly Off
Experience: 5β8 Years
Smaaash Entertainment Pvt. Ltd. is looking for an experienced Training Manager / Learning & Development Manager to lead employee capability development, operational excellence, customer service training, leadership development, and compliance training initiatives across multiple locations.
Key Responsibilities:
β’ Identify training needs and prepare annual training plans.
β’ Design and deliver induction, behavioural, leadership, operational, and compliance training programs.
β’ Drive learning initiatives to improve employee productivity and customer experience.
β’ Conduct SOP, Fire & Life Safety, and statutory compliance training.
β’ Develop training calendars, content, assessments, and evaluation reports.
β’ Build leadership pipelines through employee development and succession planning.
β’ Track training effectiveness through KPIs and business metrics.
β’ Maintain training records and support audit compliance.
Preferred Candidate Profile:
β’ 5β8 years of experience in Training Manager or L&D Manager roles.
β’ Experience in Hospitality, Food & Beverage, Retail, Gaming, Entertainment, Amusement, or Service industries preferred.
β’ Strong expertise in Learning & Development, SOP Training, Leadership Development, Customer Experience, and Compliance Training.
β’ Excellent presentation, facilitation, and stakeholder management skills.
β’ Proficiency in English, Hindi, and Telugu is mandatory.
β’ Immediate joiners or candidates available within 15β30 days preferred.
Additional Details:
β’ Occasional travel to Mumbai and other locations may be required.
β’ Accommodation is not provided.
β’ Male candidates preferred.
β’ Maximum age: 38 years.
Location: Hyderabad
Interested candidates can share their updated CV.
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