Job Description
We're Hiring | Specialist β Human Resources Business Partner (HRBP)
Location: Bengaluru
Experience: 1.5β3 Years
Industry: BPO / BPM / Shared Services / Contact Center
Shift Timings: 3:00 PM β 12:00 AM / 4:00 PM β 1:00 AM
Notice Period: Immediate to 30 Days
Transworld Systems (India) Private Limited is hiring a Specialist β Human Resources Business Partner (HRBP) for its Bengaluru office. This opportunity is ideal for HRBP professionals who have experience partnering with business leaders and driving people initiatives in a fast-paced BPO, BPM, Shared Services, or Contact Center environment.
Job Responsibilities:
β’ Partner with business leaders and operations teams to understand business priorities and drive HR initiatives.
β’ Build strong stakeholder relationships to improve employee engagement, productivity, and organizational effectiveness.
β’ Provide guidance on employee relations and performance management.
β’ Plan and execute employee engagement initiatives, stay interviews, exit interviews, pulse surveys, town halls, recognition programs, and wellness activities.
β’ Support the end-to-end performance management process, including goal setting, performance reviews, feedback, talent reviews, learning interventions, and succession planning.
β’ Handle employee relations, grievances, disciplinary processes, and conflict resolution while ensuring compliance with HR policies and labor laws.
β’ Partner with operations for workforce planning, attrition management, and workforce optimization.
β’ Analyze HR metrics such as attrition, absenteeism, engagement, and productivity to prepare dashboards and provide actionable insights.
β’ Support organizational change initiatives, HR transformation projects, and promote diversity, inclusion, and employee well-being.
Requirements:
β’ 1.5β3 years of dedicated HR Business Partner (HRBP) experience.
β’ Experience in BPO, BPM, Shared Services, or Contact Center industry.
β’ Strong knowledge of employee relations, performance management, workforce planning, and HR analytics.
β’ Excellent communication, stakeholder management, analytical, and problem-solving skills.
β’ Candidates with an immediate to 30-day notice period are preferred.
If you are looking to grow your HRBP career in a dynamic and fast-paced work environment, this opportunity is for you.
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