Job Description
Senior Manager - HR Operations / GPO Operations
Location: PAN India
Experience: 12-18+ years
Level: Senior Manager
Function: HR Operations | HR Shared Services | Employee Services | GBS/BPM
Job Description:
Latinum HR is hiring for a leading global organisation for a senior HR Operations leadership opportunity. The role involves leading global HR Operations and GPO processes across the end-to-end Hire-to-Retire lifecycle.
Key Responsibilities:
• Lead Global GPO / HR Operations across the end-to-end Hire-to-Retire lifecycle.
• Drive global process standardisation, governance, controls and service excellence.
• Oversee employee lifecycle transactions, HR helpdesk/case management and escalations.
• Ensure HRIS and data integrity across platforms such as Workday, SAP, Oracle or SuccessFactors.
• Drive SLA/KPI governance, operational analytics, compliance and audit readiness.
• Lead process transformation, automation, RPA/GenAI and self-service initiatives.
• Build an employee-centric service delivery model and knowledge management framework.
• Lead multi-location teams and partner with HRBPs, COEs, Payroll, Finance, IT and external vendors.
• Own global process roadmaps and continuously improve service quality, productivity and employee experience.
Ideal Profile:
• Strong experience in HR Shared Services, HR Operations, GBS, Employee Services or Global Process Ownership.
• Experience across Hire-to-Retire, HR Service Delivery, HRIS and Case Management.
• Strong exposure to process transformation and operational excellence.
• Experience in large-scale BPM/ITeS/GBS environments will be highly relevant.
• Strong leadership, stakeholder management and global service delivery capabilities.
Application Details:
Interested candidates can share their CV with the subject line "Senior Manager - HR Operations".
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Success Stories from Candidates Placed in this Field
Karthik Padarthi - Bangalore
Aloka Developers, Bangalore - HR Operations
★★★★★
"I got an offer in Aloka Developers bangalore as HR Operations. Tomorrow is my joining date.
Thanks for your support"
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