Job Description
Primus Techsystems Pvt. Ltd. is hiring a Staffing Service Delivery Manager for its Pune location. The company is seeking a strategic workforce planning and resource management professional to drive customer engagement, workforce optimization, and resource management initiatives for key customers, including Global Capability Centers (GCCs). The selected candidate will act as the Single Point of Contact (SPOC) for strategic resource management initiatives and will be responsible for driving workforce planning, resource allocation, and talent optimization strategies. Key responsibilities include partnering with Resource Management, Talent Acquisition, and Learning & Development teams to achieve customer objectives, managing hiring activities for both permanent and contract staffing requirements, aligning resource supply and demand to support business priorities and project delivery, monitoring delivery costs, resource utilization, and budget effectiveness, building and managing strong relationships with customer leadership and key stakeholders, leading process improvement initiatives, identifying workforce challenges, implementing innovative workforce solutions, and ensuring successful execution of commitments through proactive ownership and accountability. Candidates should have strong expertise in workforce planning, demand forecasting, bench management, staffing operations, resource-financial metrics, stakeholder management, communication, negotiation, problem-solving, and operational excellence. Experience supporting Global Capability Centers (GCCs), customer-facing environments, and large-scale workforce operations is preferred.
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Success Stories from Candidates Placed in this Field
Vrushali Prakash Mali - Pune
WNS, Pune - Senior HR
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"I would like to thank pallavi and team for providing me with such a great opportunities and because of you guys i got placed in WNS as Senior HR.All my expectations are fulfilled and team members of your company are too helpful whenever i needed any kind"
Mohammad Irfan
Jan Sahas Foundation
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"Dear Team,
Thankyou somuch for helping me to get new opportunity,
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