Job Description
Unison International is hiring a Senior Executive HR / Assistant Manager HR to manage end-to-end HR operations for a QSR business in Mulund, Mumbai. The role involves corporate and store-level recruitment, employee engagement, grievance management, HR policy implementation, payroll coordination, performance management, HRMS, MIS, HR analytics, and hands-on HR operations across outlets.
Key Responsibilities:
Manage the complete employee lifecycle from hiring to separation/retirement.
Drive end-to-end recruitment for corporate functions and QSR/store operations.
Handle bulk and store-level hiring requirements.
Conduct outlet visits and provide hands-on HR support to operational teams.
Manage employee grievances and drive employee engagement initiatives.
Implement HR policies, SOPs, processes, and organizational guidelines.
Coordinate payroll activities and maintain accurate HR documentation.
Support performance management processes, including Performance Improvement Plans (PIPs).
Maintain HRMS records and employee data.
Prepare HR MIS, reports, dashboards, and analytics.
Ensure compliance with applicable Indian labour laws and statutory requirements, including PF and ESI.
Coordinate with business stakeholders and operational teams on HR requirements.
Support continuous improvement of HR processes and employee experience.
Location: Mulund, Mumbai
Experience: 3–5 Years
CTC: Up to ₹8 LPA
Industry: QSR – Mandatory
Function: Human Resources / HR Operations
Key Skills: HR Operations, End-to-End HR, Talent Acquisition, Corporate Hiring, Bulk Hiring, Store Hiring, QSR Recruitment, Employee Grievance Management, Employee Engagement, HR Policies, SOP Implementation, Payroll Coordination, HR Documentation, Performance Management, PIPs, HRMS, HR MIS, HR Analytics, Indian Labour Laws, PF, ESI, MS Excel, Outlet Operations.
Preferred Profile: Candidates with 3–5 years of hands-on HR experience, with QSR experience mandatory. Strong exposure to corporate and bulk/store hiring, employee engagement, grievance handling, HR policies, payroll coordination, performance management, and HR operations is required. Candidates should have good knowledge of Indian labour laws, PF and ESI, along with strong Excel, HRMS, reporting, and field-level HR capabilities.
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