Job Description
Here is the comprehensive, detailed job breakdown for the Senior HR Operations role with Grant Thornton Bharat LLP:
Job Description: Senior HR Operations (GCC / Enterprise Setup)
Recruiting Firm / Advisor: Grant Thornton Bharat LLP
Client Type: Global Capability Center (GCC) / Captive Center (New Setup)
Role: Senior HR Operations Professional
Experience Required: 8 – 12 Years
Job Location: Whitefield, Bangalore, Karnataka (Hybrid | 5 Days/Week)
Notice Period: Immediate Joiners preferred (Joining within 30 days)
Candidate Location Requirement: Bangalore-based candidates (Whitefield or nearby preferred)
Role Overview
This is a critical leadership-track individual contributor / manager role responsible for building, streamlining, and scaling end-to-end HR operations for a newly established Global Capability Center (GCC) in Whitefield, Bangalore. Working in close alignment with leadership and Grant Thornton's advisory team, you will establish core HR frameworks, manage the complete employee lifecycle, oversee payroll coordination, and build scalable HR policies from the ground up.
Key Responsibilities
1. HR Operations & Process Architecture (GCC Setup)
Establish, document, and implement standardized Indian HR operational processes for the new GCC facility.
Design and refine HR policies, employee handbooks, standard operating procedures (SOPs), and compliance frameworks suited for a high-growth GCC setup.
Implement and manage HR Information Systems (HRMS) data integrity, employee databases, and operational reporting.
2. Complete Employee Lifecycle Management
Lead post-offer candidate engagement, pre-boarding verification, background checks (BGV), and seamless executive onboarding experiences.
Manage mid-cycle HR activities including confirmations, probation tracking, transfers, role changes, and promotion workflows.
Oversee offboarding, exit interviews, notice period management, knowledge transfer clearance, and full-and-final (FnF) settlement coordination.
3. Payroll & Statutory Compliance Coordination
Partner closely with internal finance and external vendor teams to execute accurate monthly payroll runs.
Ensure strict adherence to Indian statutory compliances (PF, ESI, Professional Tax, LWF, Gratuity, and Income Tax deductions).
Serve as the single point of contact for audit compliance, payroll query resolution, and statutory document maintenance.
4. Stakeholder & Leadership Management
Interface directly with global GCC heads, local functional leaders, and Grant Thornton advisory teams on workforce operations.
Drive operational excellence, SLAs, and turn-around times (TAT) across all HR service desk requests and employee queries.
Provide strategic HR metrics, headcount reports, attrition analytics, and operational updates to executive management.
Required Candidate Profile & Qualifications
Experience & Background
Total Experience: 8 to 12 years of hands-on, progressive experience in Indian HR Operations.
GCC / Fast-Paced Exposure: Proven track record working within Global Capability Centers (GCCs), IT/ITeS, or rapid-growth corporate environments.
Education: Full-time Master's Degree in HR (MBA/PGDM) or equivalent post-graduate qualification.
Technical & Functional Expertise
HR Systems: Advanced proficiency in modern HRMS tools (e.g., Workday, SuccessFactors, Darwinbox, SFDC) and MS Excel (data modeling, reporting).
Statutory Compliance: Deep understanding of Indian Labor Laws, statutory benefits, and payroll governance.
Policy Design: Experience building HR operational frameworks and policies in greenfield or transformation projects.
Soft Skills & Operational Demands
Exceptional stakeholder management and executive communication skills.
Strong problem-solving ability in high-velocity, fast-changing business environments.
Immediate Availability: Ability to join immediately or within a short notice period (30 days maximum).
Work Location & Mobility
Work Model: Hybrid (5 days a week work schedule).
Location: Whitefield, Bangalore (Candidates residing in or near Whitefield with negligible commute constraints are strongly preferred).
Required Information for Application Submission
When submitting your application to the Grant Thornton recruiting contact, ensure you explicitly provide:
Total Experience (Overall & GCC-specific)
Current Fixed & Variable CTC
Expected CTC
Official Notice Period & Last Working Day (if serving)
Current Residential Location in Bangalore
Recruiter Contact Details Locked
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