Job Description
Healthcare / Insurance Claims Processing / InsurTech. About The Company - This organization is committed to transforming the healthcare sector by bringing trust and transparency, particularly in insurance claims processing. Positioned as a pioneering force in the Indian healthcare ecosystem, it aims to streamline complex processes and enhance patient-centricity through innovation and compassion, targeting a complete transformation by 2030. Position Overview - The HRBP Lead serves as a strategic partner to business leaders, aligning people strategies with business objectives. This role drives talent management, organizational effectiveness, employee engagement, performance management, workforce planning, and change management while ensuring a positive employee experience in a fast-paced, technology-driven environment. Key Responsibilities - Partner with business leaders to understand strategic priorities and translate them into effective people strategies. Act as a trusted advisor on organizational design, workforce planning, succession planning, and talent development. Drive talent review, succession planning, and leadership development initiatives. Identify critical capability gaps and implement development interventions. Partner with Talent Acquisition to support hiring strategies and workforce growth. Lead performance management processes including goal setting, performance reviews, and calibration. Coach managers on feedback, performance improvement, and employee development. Build a high-performance, accountability-driven culture. Manage employee relations matters with fairness, confidentiality, and compliance. Resolve workplace issues through coaching, mediation, and policy guidance. Promote an inclusive, respectful, and collaborative work environment. Support business transformation, restructuring, and organizational change initiatives. Drive change management plans to ensure successful adoption and employee engagement. Facilitate leadership communication during periods of change. Design and implement employee engagement initiatives. Analyze engagement survey results and create action plans. Champion diversity, equity, inclusion, and wellbeing programs. Ensure compliance with applicable labor laws and company policies. Partner with HR Operations to ensure seamless execution of HR processes. Continuously improve HR policies, processes, and employee experience. Required Experience and Qualifications - MBA or Postgraduate qualification in HR is preferred. 8 to 12 years of progressive HR experience, with at least 4 to 5 years as an HR Business Partner supporting technology, digital, fintech, or InsurTech businesses. Experience in high-growth startup or scale-up environments is highly desirable. Technical expertise includes strong business partnering, stakeholder management, organizational development, change management, performance management, talent development, labor laws, and HR analytics. Soft skills include excellent coaching, influencing abilities, interpersonal communication, conflict resolution, and the ability to thrive in a dynamic, fast-paced environment. Why Consider this Opportunity - Lead strategic HR initiatives in a mission-driven organization transforming the healthcare ecosystem, partner closely with business leaders to shape people strategies that drive growth and organizational effectiveness, influence culture and employee experience in a fast-paced environment, drive change management and talent development in a high-growth startup or scale-up context, and champion diversity, equity, inclusion, and wellbeing programs with visible impact.
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ABHIJEET SAWANT - MUMBAI
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