Job Description
We're Hiring | Manager - HR (Shared Services)
Position: Manager - HR (Shared Services)
Location: Gurugram
Experience: 8-10 Years
Work Mode: As per Company Policy
IndiGo is looking for a Manager - HR (Shared Services) to lead end-to-end employee lifecycle operations while driving process excellence, automation, and service delivery. The ideal candidate should have strong experience in HR Operations, Shared Services, Employee Lifecycle Management, and SAP SuccessFactors.
Key Responsibilities:
• Manage end-to-end Employee Lifecycle processes including Hiring & Onboarding
• Handle Employee Data Management
• Manage Confirmations, Transfers, Promotions & Redesignations
• Oversee HR Helpdesk and Employee Queries
• Manage Exit Process and Full & Final Settlement
• Lead HR Operations and Shared Services delivery
• Ensure SLA adherence and process governance
• Administer SAP SuccessFactors
• Manage HR data, reporting, MIS, and analytics
• Collaborate with HR, Payroll, Finance, and Business teams
• Drive process automation, digitization, and continuous improvement initiatives
• Lead and develop a high-performing HR Shared Services team
Requirements:
• MBA/PGDM in HR preferred
• 8-10 years of HR experience with 4-5 years in HR Operations/HR Shared Services leadership roles
• Strong expertise in Employee Lifecycle Management and HR Operations
• Hands-on experience with SAP SuccessFactors
• Strong analytical skills with proficiency in Excel, MIS, and Reporting
• Excellent stakeholder management and people leadership skills
Note:
Only shortlisted candidates will be contacted.
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