Job Description
The Hershey Company is hiring a Senior Specialist HRIS for its Mumbai office. The Hershey Company is a global snacks leader known for its iconic brands including Hershey's, Reese's, KitKat, Jolly Rancher, Twizzlers, Ice Breakers, Dots Pretzels, and many more. The company is committed to innovation, employee development, and delivering scalable HR technology solutions that enhance employee experience and business performance.
The selected candidate will play a critical role in managing, optimizing, and continuously improving HR technology solutions. The role involves supporting annual HR processes including Open Enrollment, managing HR system integrations, providing HRIS system administration, and partnering with HR, HR Service Delivery, Benefits, Payroll, Information Systems, and external vendors to deliver secure, scalable, and well-governed HR technology solutions.
The candidate will act as a liaison between business stakeholders and technical teams to translate business requirements into scalable system solutions. Responsibilities include planning, configuration, testing, validation, go-live readiness, troubleshooting system issues, supporting integrations between the core HRIS platform and external vendors, monitoring data feeds, ensuring compliance with data governance, security, audit requirements, user access management, role-based permissions, system maintenance, documentation, training materials, and user guidance.
The role also focuses on continuous improvement by identifying opportunities to automate processes, reduce manual effort, improve employee experience, implement system enhancements, support HRIS initiatives, capture lessons learned, and contribute to future planning.
The ideal candidate should have a Bachelor's degree in Human Resources, Information Systems, Business, or a related field with at least 3 years of HRIS experience. Candidates should possess hands-on experience with HRIS platforms such as SAP SuccessFactors, HR system integrations, vendor interfaces, data feeds, stakeholder management, data validation, reconciliation, process improvement, automation, system optimization, and experience using AI tools such as Copilot, Gemini, or Claude. Familiarity with AI agents will be an added advantage.
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