Opteamix is hiring a Lead Associate – Performance Management & Learning Excellence for its Career Development practice. This role reports to the Senior Manager and is responsible for owning and continuously improving the organization's Performance Management System (PMS) and Learning & Development ecosystem. The selected candidate will work closely with HR leadership and business leaders to drive structured career development, goal setting, continuous feedback, learning initiatives, and employee growth.
Key Responsibilities:
Performance Management:
• Own and coordinate the complete Performance Management lifecycle across the organization.
• Maintain competency frameworks, job descriptions, career roadmaps, and position code documentation.
• Facilitate goal setting using Opteamix's OKR-based Performance Management framework.
• Manage periodic reviews, continuous feedback, annual appraisals, calibration discussions, and performance closure.
• Monitor adherence to performance review timelines and proactively follow up with stakeholders.
• Support promotion, career progression, and succession planning processes.
• Prepare performance dashboards, analytics, and executive reports for leadership.
Learning & Development:
• Coordinate organizational learning initiatives and annual training calendars.
• Administer and continuously improve the Learning Management System (LMS).
• Track learning participation, certifications, completion, and effectiveness.
• Partner with business leaders to identify competency gaps and learning requirements.
• Coordinate technical, behavioural, leadership, and functional learning programs.
• Measure learning effectiveness and recommend continuous improvements.
Preferred Qualifications:
• MBA / PGDM in Human Resources or equivalent qualification.
• 5+ years of experience in Performance Management, Learning & Development, HR Operations, or HR Business Partnering, preferably in an IT Services or Technology organization.
• Good understanding of modern Performance Management frameworks including OKR, Continuous Performance Management, Goal Cascading, Competency Frameworks, 360° Feedback, Continuous Feedback, and Career Development frameworks.
• Experience working with HRMS, Performance Management Systems (PMS), Learning Management Systems (LMS), and digital HR platforms.
• Strong analytical capability with advanced Microsoft Excel and PowerPoint skills.
• Experience creating dashboards, reports, and leadership presentations.
• Exposure to AI-powered productivity tools, digital HR transformation initiatives, and process automation is an added advantage.
• Passion for building high-performance organizations through people, learning, and continuous improvement.