Job Description
We are hiring for a leading Fashion Retail organization with a strong Pan-India presence and Exclusive Brand Outlets (EBOs) across India. The hiring organization operates within the Retail, Fashion, and Apparel industry with a workforce size of 1,000 to 5,000 employees.
Key Role Overview
We are looking for an experienced Learning and Development professional to lead the L and D function and drive organization-wide capability development, with a strong focus on Retail and Store Training, Leadership Development, Talent Management, and Employee Development. The position reports directly to the CHRO and requires Pan-India travel.
Key Responsibilities
Develop and execute the annual L and D strategy, calendar, budget, and roadmap.
Conduct Training Needs Analysis (TNA) and translate business requirements into impactful learning interventions.
Design and implement retail and store training, product and functional learning, onboarding, and induction programmes.
Drive leadership and managerial development initiatives for managers and high-potential employees.
Develop role-based learning journeys, competency frameworks, and blended learning solutions.
Manage external trainers, consultants, learning partners, and internal trainer networks.
Leverage LMS, HRMS, digital learning, and micro-learning solutions.
Track training effectiveness, L and D metrics, and learning outcomes through dashboards and analytics.
Drive career development, succession planning, internal mobility, and talent management initiatives.
Partner with business and HR teams to strengthen employee experience, culture, and customer-centricity.
What We Are Looking For
10 to 12 years of relevant Learning and Development and Capability Development experience.
Strong industry background in Fashion Retail, Lifestyle, Retail, FMCG, Hospitality, or Consumer-facing organizations.
Strong experience in Retail and Store Training as well as Frontline Capability Development across a large, geographically distributed store network.
Proven experience in Leadership, Behavioural, Functional, and Retail Capability programmes.
Strong stakeholder management, leadership presence, and communication skills.
Willingness and flexibility for Pan-India travel.
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