Job Description
NTT DATA is a global business and technology services leader with operations in more than 70 countries, helping organizations accelerate digital transformation through AI, cloud, security, connectivity, data centers, and application services. The company serves 75% of the Fortune Global 100 and invests over $3 billion annually in research and development. Employee Size: 10000+ employees. The AI Adoption and Workforce Transformation Senior Manager will help organizations reimagine the future of work through agentic AI by guiding end-to-end workforce transformation initiatives. The role involves redesigning work structures, embedding AI-powered ways of working, and enabling organizations to successfully adopt AI tools at scale. Responsibilities include leading strategic transformation engagements, redesigning roles, workflows, and operating models using AI, developing and implementing AI adoption and change management strategies, facilitating workforce redesign workshops, translating complex AI capabilities into clear business narratives, developing communication artifacts including emails, newsletters, town hall content, user guides, and change communications, conducting change impact analysis, training needs analysis, preparing change plans and people transformation strategies, designing and delivering learning and capability-building programs, leading enterprise-wide transformation initiatives involving multiple stakeholders, and continuously improving AI adoption methodologies, frameworks, and playbooks. Candidates should have strong experience in organizational change management, workforce transformation, consulting, corporate communications, or enterprise transformation. Excellent communication, storytelling, stakeholder management, workshop facilitation, and training delivery skills are essential. Experience with AI adoption, enterprise SaaS products, Copilot adoption, or large-scale technology transformation projects is highly preferred. Candidates should be willing to travel and work closely with senior business and technology stakeholders.
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