Job Description
About The Ksquare Group
The Ksquare Group is a global technology consulting company headquartered in Dallas, Texas, with over 14 years of experience delivering technology solutions across Salesforce, cloud, data, AI and network engineering for clients in Banking and Financial Services, Public Sector, Telecommunications, Manufacturing, Logistics, Healthcare and Enterprise Services.
With a team of 350+ professionals across the US, Mexico, the Dominican Republic and India, The Ksquare Group helps organizations solve complex business challenges and achieve measurable outcomes through its collaborative POD-based delivery model. The company fosters a culture of integrity, collaboration, continuous learning and professional growth, empowering teams to make a meaningful impact for clients worldwide.
The Role
As a senior leader at Ksquare, the People Officer will head the end-to-end People function for the India Center of Excellence and act as a trusted advisor to executive leadership and employees. This is a builder's role that involves owning the full employee lifecycle, shaping performance and engagement practices and creating an environment where high performance and employee well-being can coexist.
What You'll Do
Partner with the business by aligning people strategy with organizational goals, advising leaders on team dynamics and performance and coaching managers to lead effectively.
Own the employee lifecycle by delivering a seamless experience from pre-boarding and structured onboarding through engagement, growth and offboarding. The onboarding process includes structured 30, 60 and 90-day reviews. Use exit insights to identify opportunities to reduce attrition.
Drive performance management by building and running a robust framework covering goal-setting, review cycles, calibration, feedback training and succession identification.
Champion employee relations and culture by handling grievances and sensitive matters with confidentiality and fairness. Lead engagement surveys, recognition programs, wellness initiatives, town halls and diversity and inclusion efforts.
Develop talent by conducting training needs assessments, building learning calendars and launching leadership development, mentoring and coaching programs.
Ensure governance and compliance by maintaining and evolving HR policies and ensuring statutory compliance in India, including Shops and Establishments requirements, POSH, gratuity and labour law. Coordinate compliance across global operating regions.
Manage compensation and benefits by supporting annual compensation reviews, salary benchmarking, benefits and insurance administration and internal equity initiatives.
Build scalable HR operations by overseeing HRIS administration, automating processes and delivering monthly people analytics dashboards covering attrition, engagement, retention, performance distribution and other relevant people metrics.
Lead the People team by developing HR team members, establishing service standards and representing the voice of employees while protecting business interests.
What You'll Bring
8–12 years of progressive HR experience, including 3–5 years as an HR Business Partner or HR Manager.
Experience in technology, consulting or professional services, ideally with distributed or global teams.
A strong track record of managing sensitive employee matters and driving performance and culture initiatives.
Strong command of performance management, employee relations, compliance, Learning and Development, compensation and benefits and HR analytics.
Empathy balanced with accountability, strong business acumen, high integrity and the courage to address difficult situations directly.
Bachelor's degree in HR, Business, Psychology or a related field.
MBA or PGDM in HR is preferred.
SHRM, HRCI or CIPD certifications are a plus.
What Success Looks Like in Your First 12 Months
Build credibility and trust with leaders and employees.
Establish and operate a structured and fair performance management process.
Improve onboarding and employee experience measurably while reducing regrettable attrition.
Increase the use of data-driven decision-making across HR and maintain strong compliance across regions.
Strengthen leadership capability through coaching and training initiatives.
Why Join Ksquare?
At Ksquare, HR is viewed as a strategic capability rather than an administrative function. The People Officer will have the opportunity to influence leadership decisions, build programs from the ground up, develop future leaders and create an environment where employees can do the best work of their careers.
This is an on-site role based in Hyderabad. Candidates local to Hyderabad who can join within 30 days are being sought.
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