Job Description
We're Hiring | Program Manager - Staffing
Role: Program Manager - Staffing
Location: Noida
Experience Required: 5 to 9 Years
Industry: Staffing / Recruitment / Workforce Management
Employment Type: Full-Time
Job Overview:
V5 Global is seeking an experienced Program Manager to lead end-to-end staffing programs, drive client delivery, and oversee workforce operations. The ideal candidate will manage key client accounts, lead cross-functional staffing teams, and maintain SLA/KPI standards to drive fulfillment and program success.
Key Responsibilities:
- Direct end-to-end staffing program delivery and workforce fulfillment for strategic client accounts.
- Serve as the primary point of contact for client leadership, managing account relationships and escalations.
- Lead recruitment and operations teams to meet volume hiring, deployment, and SLAs.
- Track key performance metrics including Turnaround Time (TAT), fulfillment, joining ratio, attrition, and team productivity.
- Cross-coordinate with internal HR, Payroll, Compliance, Finance, and Operations teams.
- Create executive dashboards, MIS reports, and conduct regular business reviews with key stakeholders.
- Maintain strict adherence to statutory compliances, legal guidelines, and client frameworks.
Required Skills & Experience:
- 5 to 9 years of experience in Program Management within Staffing, Recruitment, or Workforce Solutions.
- Demonstrated expertise in client account management, SLA/KPI delivery, and stakeholder engagement.
- Strong leadership skills with experience managing cross-functional recruitment teams.
- High proficiency in MIS reporting, operational analytics, and process optimization.
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Success Stories from Candidates Placed in this Field
Prabhat - Noida
Eduspace Technologies Pvt Ltd (Proctur), Noida - HR Manager
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Kalki - Bangalore
The Purple Turtles, Bangalore - Asst HR Manager
★★★★★
"Hi Pallavi and team,
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Thank you so very much for your continuous efforts and support all these days. You were really very serious and committed towards getting me a job. Great team effort.
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