Job Description
AceSoftLabs is hiring a detail-oriented and process-driven HR Operations Associate to support employee data management, HR operations, HR documentation, and Tier-1 employee support.
The role involves handling confidential employee records, maintaining HR documents on SharePoint, processing high-volume employee requests, and supporting HR processes throughout the employee lifecycle.
Key Responsibilities
HR Operations & Employee Lifecycle
Support Tier-1 HR Operations across the complete hire-to-retire employee lifecycle.
Process high-volume employee requests while maintaining accuracy and service quality.
Gradually transition into handling Tier-1 employee HR queries and requests.
Follow established HR processes and documentation standards.
Employee Data & Documentation
Review, rename, organize, and maintain employee files on the HR Operations SharePoint site.
Follow defined naming conventions, guidelines, roles, and codes.
Maintain accurate employee documentation and HR records.
Handle confidential employee information with accuracy and discretion.
Meet daily file-processing and completion targets.
HR Systems & Support
Work with HR systems such as Workday, ServiceNow, SuccessFactors, or similar HR platforms.
Support HR ticketing and employee requests.
Ensure employee data is accurately maintained across relevant HR systems.
Requirements
1+ year of experience in HR Operations, HR Shared Services, HR Administration, or a similar HR support role.
Typically 1ā3 years of relevant experience for an L1 profile.
Experience handling employee records, HR documentation, or employee lifecycle processes.
Basic knowledge of Workday, ServiceNow, SuccessFactors, or another HRIS preferred.
Strong attention to detail and data accuracy.
Ability to handle sensitive and confidential employee information responsibly.
Comfortable working in a high-volume, target-driven environment.
Strong organizational and time-management skills.
Good written and verbal communication skills.
Ability to learn new processes and systems quickly.
Preferred Skills
HR Operations
HR Shared Services
Employee Lifecycle
HRIS
Workday
ServiceNow
SuccessFactors
SharePoint
Employee Data Management
HR Ticketing
Tier-1 HR Support
Candidate Requirements
Experience: 1ā3 Years
Location: Bangalore
Joining: Immediate Joiners Only
Candidates should be available to work from Bangalore.
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Success Stories from Candidates Placed in this Field
Ayushi - Gurgaon
PwC- PricewaterhouseCoopers, Gurgaon
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"Hello Pallavi, I wanted to share I received offer from pwc and joined the same on 6 month
contract. I couldn't have done this without your support and efforts, I am grateful to find you as my pathfinder after a career gap of four years, thank you so much for everything! Please continue helping us in future. Thank you Pallavi. It wouldn't have been possible without you. I am happy that I found you and like to be associated in future as
well!"
Sandeep Bagga - Delhi
Passionworkx, Greater Delhi - Associate Director - Human Resources
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"Hi Team This is to inform that I have got an opportunity through your portal and joined at
Passionworkx, Greater Delhi area as an Associate Director - Human Resources, I am really grateful to
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