Management Consulting, HR Advisory, Information Technology Services, Staffing

We are hiring an experienced Assistant Manager for Employee Central within our HR Shared Services (HRSS) practice in Gurugram. This role centers on taking complete ownership of end-to-end employee lifecycle workflows, master data governance, and operational service delivery in SAP SuccessFactors Employee Central (EC). The ideal professional brings a strong IT or consulting background and is adept at managing complex transactions within a high-volume shared services framework.

Key Responsibilities and Areas of Ownership: Execute and supervise end-to-end Employee Central transactions spanning the full employee lifecycle from new hire creation to final separation. Maintain strict employee master data governance, data accuracy, system integrity, and audit readiness across organizational structures. Coordinate critical payroll inputs and interface reconciliations between SAP SuccessFactors EC and downstream SAP HCM or external payroll engines. Manage HR case ticketing queues, prioritize incident resolution, and ensure timely service delivery strictly adhering to defined turnaround times (TAT). Oversee advanced system workflows including Onboarding modules, Offboarding 2.0 processes, role-based permissions, and core module integrations. Support SF to SAP HCM data migration cycles, system integrations, mass uploads, and functional configuration changes. Act as an escalation point for technical HRIS issues, collaborating closely with business stakeholders, payroll specialists, and HR business partners.

Candidate Profile and Qualifications: 4 to 6 years of dedicated, hands-on experience in SAP SuccessFactors Employee Central (EC). Prior professional background within IT services, management consulting, or enterprise shared services environments is strongly preferred. Practical exposure to SF-SAP HCM integrations, interface monitoring, and employee data migration initiatives. Demonstrated ability to perform efficiently within a fast-paced, high-volume HR Shared Services ecosystem. Sound knowledge of HR ticketing mechanisms, SLA tracking, and audit protocols. Strong analytical, problem-solving, and cross-functional communication abilities. Bachelor or Master degree in Human Resources, HRIS, Business Administration, Information Systems, or a related discipline.

Non-Banking Financial Company, Micro-Enterprises Lending, Financial Services, Fintech
5000+ employees

Aye Finance is hiring an HR Operations Consultant to join the expanding Human Resources team at its Head Office in Gurugram. This is a full-time, on-site role tailored for a detail-oriented HR professional who thrives on operational excellence, proactive problem-solving, and delivering an exceptional employee experience across day-to-day employee lifecycle operations.

Key Responsibilities and Areas of Ownership: Serve as the dedicated first point of contact for daily employee inquiries, delivering prompt and accurate query resolutions within established Service Level Agreements (SLAs). Manage incoming employee requests via helpdesk ticketing systems, track ticket lifecycles from intake to closure, and ensure ongoing HRMS database accuracy. Oversee the complete lifecycle of corporate identity and access credentials, including badge issuance, access control permissions, and replacement coordination. Maintain structured, confidential digital and physical employee personnel files to ensure audit readiness and statutory compliance. Support core employee lifecycle administration including new hire onboarding documentation, background verification (BGV) monitoring, and exit clearances. Collaborate with broader HR teams to facilitate seamless internal administrative and operational service delivery.

Candidate Profile and Qualifications: 6 months to 1 year of hands-on experience in HR Operations, HR Shared Services, or HR Generalist roles. Practical experience working with modern HRMS platforms such as Darwinbox, Workday, Keka, or SAP SuccessFactors, alongside case management ticketing systems. Proficiency in Microsoft Excel, including hands-on experience with VLOOKUP, pivot tables, and data maintenance. Strong verbal and written interpersonal communication skills with a customer-centric mindset. High attention to detail, strong organizational abilities, and confidentiality in handling personnel records.

Financial Services, Financial Technology, SaaS Lending, Online Business Financing
500+ employees

Biz2Credit is hiring a Senior Associate for HR Operations to join our dynamic team based at Noida Sector 136. This position operates during the night shift aligned with US working hours. The role is designed for a detail-oriented HR operations professional who thrives in a fast-growing global fintech ecosystem and is looking to build extensive expertise across global people operations workflows.

Key Responsibilities and Areas of Ownership: Execute seamless end-to-end employee onboarding and offboarding procedures across operational units. Manage comprehensive HR documentation, physical records, digital personnel files, and employee service letters. Maintain high data accuracy and integrity across the Human Resources Information System (HRIS) and generate regular operational reports and dashboards. Coordinate candidate background verification (BGV) processes, manage screening escalations, and ensure strict compliance with company policies and legal guidelines. Serve as a primary touchpoint for prompt employee query resolution, helpdesk ticketing management, and cross-functional process coordination. Support monthly payroll processing inputs, attendance reconciliation, employee benefits administration, and day-to-day HR operations deliverables.

Candidate Profile and Qualifications: 3 to 6 years of hands-on experience in Human Resources Operations or HR Shared Services. Prior hands-on experience working in night shifts aligned with US hours is mandatory. Strong attention to detail, high analytical acumen, and disciplined organizational abilities. Excellent verbal and written English communication skills paired with professional stakeholder management capabilities. Proficiency in Microsoft Excel for data analysis and reporting, alongside strong working knowledge of modern HRIS platforms. Ability to manage confidential employee data with high integrity and discretion.

HR Consulting, Staffing Solutions, HR Shared Services, Talent Operations

Randstad India is hiring an experienced and results-driven Onboarding Coordinator to join its HR service operations in Hyderabad. This position operates entirely on-site from the Hyderabad office across three rotational shifts to ensure 24/7 service coverage, along with rotation-based weekends. The selection process requires candidates to attend a face-to-face interview, and applicants must currently reside in Hyderabad.

Key Responsibilities and Areas of Ownership: Manage and ensure accurate and timely completion of end-to-end onboarding activities, new hire documentation, job description alignments, and employee lifecycle transactions. Perform quality assurance checks across all candidate records, ensuring strict adherence to internal company policies, statutory governance, and legislative standards. Monitor, track, and analyze team performance metrics to drive operational excellence across HR service center operations. Support broader talent functions including staffing, recruitment coordination, interviewing, and candidate selection workflows. Provide team supervision, coaching, mentoring, daily task allocation, and performance management to team members. Act as a point of contact for stakeholder escalations, investigating issues thoroughly and driving timely root-cause resolutions. Partner closely with HR leadership to conduct operational process reviews, identify service bottlenecks, and spearhead continuous improvement programs. Apply Agile, Lean, and Six Sigma methodologies to eliminate process waste, reduce operational cycle times, and optimize workflows. Utilize data analytics, artificial intelligence tools, and automation to streamline HR reporting, reduce manual tasks, and elevate overall new hire experience. Map out operational workflows, identify redundancies, and propose process enhancements. Support the rollout, testing, and implementation of new HR systems, advanced reporting modules, internal controls, and enterprise-wide business initiatives.

Candidate Profile and Requirements: Proven background in Human Resources Operations, New Hire Onboarding, HR Shared Services, or HR Service Center environments. Demonstrated experience in team coordination, peer coaching, or front-line people management. Strong stakeholder management, conflict resolution, and interpersonal communication capabilities. Familiarity with process improvement frameworks, Lean Six Sigma concepts, or HR analytics is a strong advantage. Complete willingness and flexibility to work across 24/7 rotational shifts and rotational weekly offs. Must currently reside in Hyderabad and be available for mandatory face-to-face interviews.

Healthcare Analytics, Information Technology, HR Shared Services, Business Process Services

We are looking for an experienced UK HR Operations Specialist with strong hands-on expertise in UK payroll support, employee offboarding, and leave and absence management to join our team in Pune. This role operates on a hybrid working model and is open exclusively to local Pune residents. The position centers on delivering high-accuracy operational support across the employee lifecycle while maintaining strict adherence to UK statutory standards and internal service level agreements.

Key Responsibilities and Areas of Ownership: Oversee and administer comprehensive UK Leave and Absence processes including annual leave, sickness absence, maternity leave, paternity leave, shared parental leave, neonatal leave, and other company-specific or statutory absence types. Execute end-to-end employee offboarding, leaver administration, resignation processing, and exit coordination. Collate, validate, and process monthly UK payroll inputs, salary adjustments, deductions, and manage payroll cut-off timelines. Support leaver-related payroll actions including final settlements, statutory notice calculations, holiday pay reconciliations, and terminal benefits. Handle and resolve complex employee and manager inquiries logged through enterprise case management tools. Maintain complete accuracy across employee personnel files, master data changes, and HRIS transactions. Process leave entitlement adjustments, track return-to-work documentation, and execute varied lifecycle transactions. Ensure rigorous compliance with UK employment legislation, statutory guidelines, and organizational policies. Collaborate seamlessly with global payroll, regional HR business partners, and cross-functional teams to resolve lifecycle operational bottlenecks. Consistently uphold Service Level Agreements (SLAs), operational quality standards, and high data accuracy benchmarks.

Candidate Requirements and Profile: A minimum of 2+ years of dedicated, relevant experience in UK HR Operations, UK Payroll Support, or UK HR Shared Services. In-depth working knowledge of UK leave policies, statutory maternity and paternity frameworks, sickness tracking, and absence rules. Proven hands-on experience managing UK leaver formalities and full-and-final settlement coordination. Familiarity with enterprise HRIS platforms such as Workday and modern case management or ticketing tools. Strong understanding of UK payroll cycles, cut-off schedules, and gross-to-net input validation. Solid grasp of UK statutory compliance, employment standards, and governance principles. Excellent stakeholder management, problem-solving, and written and verbal communication skills. Must currently reside in Pune and be comfortable working in a hybrid environment.

Manufacturing, Automotive, Industrial Engineering, HR Shared Services

We are hiring for an HR Specialist focused on Payroll and SAP SuccessFactors Data Management for a leading manufacturing multinational corporation (MNC) in Pune. This is a diversity-focused role open exclusively to female professionals. The work model involves split plant operations with 3 days working from the Khed plant and 2 days working from the Chakan plant, running Monday to Friday from 8:00 AM to 5:30 PM.

Key Responsibilities and Ownership: Execute, validate, and oversee monthly end-to-end payroll operations, input reconciliations, and gross-to-net calculations. Maintain and update employee master data records within SAP SuccessFactors, ensuring data accuracy and system integrity across the employee lifecycle. Generate regular HR reports, dashboards, and operational analytics to support plant management and regional leadership. Serve as the dedicated point of contact for timely resolution of employee inquiries regarding payroll, attendance, benefits, and lifecycle updates. Provide operational support for internal and external HR process audits, compliance verifications, and statutory inspections. Drive continuous process improvement, workflow standardization, and automation initiatives within the HR shared services and plant HR environment.

Candidate Profile and Requirements: 2 to 5 years of progressive experience in HR Shared Services or HR Operations. Demonstrated hands-on expertise in payroll processing, wage administration, and SAP SuccessFactors HCM modules. Strong background in HR process audits, compliance verification, and employee data management. Prior experience working within a global multinational corporation (MNC) or matrix organizational structure is preferred. Full-time Master degree in Human Resources (MBA HR / MSW or equivalent). Advanced proficiency in Microsoft Excel for data analysis, complex formulas, reconciliations, and reporting. Solid understanding of statutory payroll compliances, factory establishment regulations, and employee lifecycle workflows. Strictly open to female candidates as part of a diversity hiring initiative.

Staffing, Recruitment, Human Resources Shared Services, Financial Services

Talisman Staffing is hiring an experienced and dynamic professional for the position of Executive – Corporate Insurance and Employee Stock Program to join the HR Shared Services (HRSS) team based at BKC, Mumbai. This role centers on managing employee benefits administration, corporate group insurance programs, and employee stock purchase plans within a multinational corporate environment.

Key Responsibilities and Areas of Ownership: Administer corporate insurance policies including Group Mediclaim (GMC), Group Term Life (GTL), and Group Personal Accident (GPA) schemes. Manage ongoing policy operations, annual renewals, endorsements, and periodic employee additions and deletions across coverage rosters. Coordinate employee claims settlement processes, handhold employees through hospitalizations, and resolve insurance helpdesk inquiries. Maintain comprehensive employee benefits records, databases, and prepare operational MIS reports. Administer and support the execution of Employee Stock Purchase Programs (ESPP) and related equity benefits workflows. Liaise cross-functionally with internal Finance, Payroll, and HR teams, as well as external insurance carriers, Third-Party Administrators (TPAs), and service vendors.

Candidate Requirements and Qualifications: Bachelor Degree in Commerce (B.Com). 2 to 5 years of dedicated, hands-on experience in employee benefits administration, corporate insurance operations, and stock purchase programs within an MNC or shared services framework. Strong knowledge of group insurance policy operations, claims processing, and employee stock plan basics. Proficiency in MS Excel for record-keeping, reconciliation, data tracking, and analytical reporting. Good verbal and written communication skills paired with strong customer support and query resolution orientation.

Rail Transportation, Manufacturing, Industrial Engineering, Freight and Transit Systems
10,000+ employees

Wabtec Corporation is hiring an experienced and strategic Manager for HR Operations (APAC) to join its team in Bengaluru. This leadership role is responsible for overseeing and directing end-to-end human resources operations across Indonesia, China, Australia, and New Zealand. The ideal candidate will take ownership of regional HR operational excellence, multi-country payroll management, complete employee lifecycle processes, and large-scale HR transformation and shared services initiatives across the Asia-Pacific region.

Key Responsibilities and Areas of Ownership: Lead, oversee, and optimize daily HR operations across multiple APAC countries including Indonesia, China, Australia, and New Zealand. Direct regional payroll operations, ensuring accuracy, statutory compliance, and timely execution in alignment with country-specific employment laws. Manage the end-to-end employee lifecycle from onboarding, mobility, role movements, to offboarding and lifecycle record administration. Spearhead HR digital transformation, process standardization, and workflow automation across the APAC shared services vertical. Drive operational excellence by meeting and exceeding Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Utilize modern HR enterprise technology, primarily Workday HCM and ServiceNow HR Service Delivery, to streamline case management and HR data workflows. Lead, coach, and develop a high-performing operations team, fostering a culture of continuous learning and customer-centric service delivery. Partner closely with regional business leaders, HR Business Partners, legal counsels, and global HR centers of excellence to support business growth and compliance.

Candidate Profile and Qualifications: 10 to 15 years of progressive, multifaceted Human Resources experience with substantial background in HR Operations and leadership. Demonstrated hands-on exposure to APAC HR Shared Services, managing multi-country workforces and regional cross-border operations. Hands-on experience and functional familiarity with Workday and ServiceNow platforms are strongly preferred. Strong people leadership, people management, and team-building capabilities. Deep understanding of international labor standards, cross-border HR compliance, and operational governance. Exceptional stakeholder management, communication, and cross-cultural collaboration skills.

Professional Services, Management Consulting, HR Shared Services, Global Capability Centers

EY is hiring experienced professionals across multiple levels within its HR Operations division in Bengaluru. The open positions operate on a hybrid working model and cater to HR Generalist Case Management (3 to 5 years experience), HR Generalist Query Management (3 to 5 years experience), and Senior HR Generalist Team Lead (5 to 7 years experience). These roles require professionals who are immediate joiners or can join within a maximum of 30 days.

Key Responsibilities and Operational Scope: Lead and support day-to-day HR operations within a high-volume HR Shared Services or Global Business Services (GBS) environment. Manage end-to-end HR case intake, ticket triage, investigation, query resolution, and formal closure across employee helpdesk channels. Address complex employee and manager queries spanning the complete employee lifecycle, policies, benefits, and general HR workflows. Ensure strict adherence to operational Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and resolution turnaround times. Maintain comprehensive operational documentation, incident audit trails, and ensure strict compliance with internal audit standards. Work with enterprise HRMS and service delivery platforms including Workday, SAP SuccessFactors, or ServiceNow HR Service Delivery (HRSD). Partner closely with cross-functional business stakeholders, regional HR teams, and corporate leaders to resolve escalated matters. For the Senior HR Generalist role, lead, guide, and mentor a team of HR professionals while managing workload distribution, process governance, and performance metrics.

Candidate Requirements and Profile: 3 to 5 years of relevant experience for HR Generalist roles, and 5 to 7 years of relevant experience with team leadership background for the Senior HR Generalist role. Strong domain experience in HR Operations, HR Shared Services, or Global Capability Centers (GCC / GBS). Demonstrated expertise in Employee Helpdesk operations, HR case routing, query tracking, and case management tools. Working knowledge of HR technology platforms such as ServiceNow HRSD, Workday, or SAP SuccessFactors. Proven capability in maintaining process documentation, tracking SLAs, and supporting compliance audits. Strong business communication, conflict resolution, and stakeholder management skills. Availability to join immediately or within a maximum notice period of 30 days.

Environmental Services, Waste Management, Industrial Services, Energy

Clean Harbors is looking for a dynamic, results-driven US Non-IT Recruiter to join the HR Shared Services team at Hebbal, Bengaluru. The role centers on managing end-to-end US recruitment operations across key non-IT sectors including Industrial, Manufacturing, Engineering, Logistics, Environmental Services, Oil and Gas, Construction, Skilled Trades, and Corporate Functions. This position operates on-site during US evening and night shifts (5:00 PM to 2:00 AM IST or 6:00 PM to 3:00 AM IST) and requires candidates with complete flexibility for shift adjustments and operational business needs.

Key Responsibilities and Scope: Manage full-cycle recruitment workflows for US non-IT and light industrial roles across multiple North American business units. Collaborate with onshore recruiters and hiring managers to analyze job descriptions and craft tailored sourcing strategies. Source active and passive candidates through US job boards including Indeed, CareerBuilder, and Monster, as well as LinkedIn, internal candidate databases, and referral networks. Conduct thorough screening assessments evaluating job-specific competencies, technical experience, communication skills, cultural alignment, and salary expectations. Coordinate interview logistics, facilitate technical evaluations with hiring managers, and actively follow up to collect timely candidate feedback. Oversee candidate engagement, offer negotiations, and pre-onboarding coordination. Maintain accurate, compliant, and up-to-date candidate profiles and status pipelines inside the Applicant Tracking System (ATS).

Candidate Profile and Qualifications: 1 to 8 years of dedicated, hands-on experience in US recruitment with a proven track record in non-IT, light industry, blue-collar, or skilled trades hiring. Strong working knowledge of US employment tax terms, specifically hands-on expertise with W2 recruitment models. Domain familiarity across Logistics, Manufacturing, Environmental Services, Skilled Trades, and corporate verticals such as HR, Finance, and Sales. Working experience with Vendor Management Systems (VMS) and modern Applicant Tracking Systems (ATS). Proven capability to source and close volume-based and hard-to-fill positions in high-speed, metric-driven environments. Extensive familiarity with US geographies, time zones, labor market dynamics, and rate structures. Excellent English verbal and written communication skills paired with strong interpersonal capabilities. Bachelor degree in any stream or equivalent graduation.

Electronics, Entertainment, Information Technology, Global Shared Services

Sony is looking for a proactive, customer-focused, and tech-savvy HR System Advisor to join its Global HR Platform team in India. This role is anchored within the Global HR Shared Services division and is responsible for delivering comprehensive HR systems support to HR teams, employees, and managers across India and the broader Asia region. The opportunity operates on a hybrid model based in Bengaluru, open strictly to local Bengaluru candidates who are immediate joiners or have a maximum notice period of 30 days.

Key Responsibilities and Areas of Ownership: HR Support and Advisory: Serve as the dedicated first point of contact for regional HR teams, business stakeholders, and employees across India and Asia. Provide expert guidance, navigation assistance, and procedural support across Workday modules, core workflows, and system functionalities. Support HR teams, people managers, and employees through key lifecycle HR events and standard Workday operational processes. Triage, investigate, and resolve HR system-related inquiries and incident tickets accurately within defined service-level agreements. Partner closely with regional and global HR stakeholders to ensure seamless, reliable, and high-quality service delivery. Proactively identify opportunities for business process optimization, system automation, and operational efficiency improvements.

Workday System and Data Management: Perform precise and timely HR Master Data updates, maintenance, and audits within Workday HCM. Maintain supervisory organizations, organizational hierarchies, worker personal information, compensation structures, absence plans, time tracking, talent profiles, learning records, and employee document archives. Execute complex Workday administrative requests including Enterprise Interface Builder (EIB) mass data uploads, security role assignments, integration error monitoring, custom reporting, and executive dashboard configurations. Participate actively in User Acceptance Testing (UAT) cycles for semi-annual Workday releases, internal system enhancements, feature fixes, and new module implementations. Conduct research on Workday system best practices, release notes, and industry benchmarks to educate and upskill internal HR shared services teams. Uphold rigorous standards of data privacy, compliance governance, record accuracy, and information integrity across all global systems.

Candidate Profile and Qualifications: Bachelor degree in Human Resources, Information Systems, Business Administration, or a related discipline. 3 to 5 years of progressive experience in Human Resources or HR Information Systems (HRIS). Hands-on, operational experience managing and configuring Workday HCM. Proven familiarity with HR case management platforms, ticketing queues, and shared services workflows. Advanced working knowledge of Microsoft Office Suite, specifically MS Excel for data compilation, validation, and analytics. Fluent verbal and written English communication skills paired with high interpersonal diplomacy. Exceptional customer-centric mindset, root-cause analytical capabilities, and problem-solving aptitude. Demonstrated ability to engage and manage cross-functional stakeholders effectively. High ethical standards with meticulous attention to detail and data integrity. Prior experience collaborating with remote, cross-functional, and culturally diverse global teams is essential. Only candidates currently residing in Bengaluru and capable of joining immediately or within a maximum of 30 days are eligible.

Business Process Outsourcing, Human Resources Shared Services, Global Capability Centers, IT Enabled Services

We are seeking an experienced Delivery Manager to lead end-to-end HR Helpdesk and Employee Services operations for a global account based in Bengaluru. This executive role operates on US Shift hours and is designated at the Delivery Manager BPO 6 level. The role demands a strategic, operational leader capable of managing high-volume, multi-channel human resource service delivery, driving technology modernization, and mentoring a multi-tiered operations team.

Key Responsibilities and Areas of Ownership: Lead and manage multi-channel HR support operations spanning voice calls, emails, web portals, chat, and automated case management workflows. Oversee the resolution of complex employee and people manager queries across the complete Hire-to-Retire lifecycle. Take full accountability for delivering on Service Level Agreements (SLAs), Key Performance Indicators (KPIs), operational quality benchmarks, team productivity, and employee experience metrics. Manage case intake processes, ticket prioritization, automated routing rules, tier-level resolution paths, queue backlogs, and high-priority leadership escalations. Build, standardize, and govern knowledge management repositories, standard operating procedures (SOPs), pre-approved response templates, and decision trees. Lead operational transitions, structured knowledge transfer frameworks, system go-live milestones, and post-transition service stabilization. Directly manage managers, team leads, and front-line service delivery associates. Spearhead client governance forums, periodic operational reviews, and coordinate cross-functionally with HRIS, Global Payroll, Benefits Administration, Talent Acquisition, and Mobility verticals. Drive continuous improvement programs through self-service enhancements, virtual agents, intelligent routing, and workflow automation. Ensure strict adherence to data privacy regulations, employee identity verification protocols, statutory compliance standards, and internal or external audit readiness.

Candidate Profile and Experience Requirements: A minimum of 11+ years of overall experience, with 12 to 18 years strongly preferred. Extensive background in HR Helpdesk leadership, Employee Services management, Global HR Operations, Shared Services, or HRO delivery. Proven track record in high-volume, multi-channel employee support ecosystems. Mastery of case management systems, knowledge base administration, queue optimization, and first-contact resolution metrics. Hands-on experience in service transition, operating model design, and operational stabilization. Strong executive presence with excellence in client management, stakeholder alignment, and escalation de-escalation. Demonstrated success in large-scale team management and people leadership.

Required Technology Exposure: Experience with ServiceNow HR Service Delivery (HRSD). Hands-on exposure to Workday Help or Workday case management modules. Familiarity with Salesforce Service Cloud or equivalent enterprise service desk platforms. Knowledge of enterprise telephony, live chat solutions, intranet portals, and knowledge management software. Advanced proficiency in Microsoft Excel, operational reporting, and executive dashboard design.

Educational Background: Bachelor degree in Human Resources, Business Administration, Commerce, or a related discipline. Advanced postgraduate qualifications are preferred.

Key Responsibilities and Areas of Ownership: Lead and manage multi-channel HR support operations spanning voice calls, emails, web portals, chat, and automated case management workflows. Oversee the resolution of complex employee and people manager queries across the complete Hire-to-Retire lifecycle. Take full accountability for delivering on Service Level Agreements (SLAs), Key Performance Indicators (KPIs), operational quality benchmarks, team productivity, and employee experience metrics. Manage case intake processes, ticket prioritization, automated routing rules, tier-level resolution paths, queue backlogs, and high-priority leadership escalations. Build, standardize, and govern knowledge management repositories, standard operating procedures (SOPs), pre-approved response templates, and decision trees. Lead operational transitions, structured knowledge transfer frameworks, system go-live milestones, and post-transition service stabilization. Directly manage managers, team leads, and front-line service delivery associates. Spearhead client governance forums, periodic operational reviews, and coordinate cross-functionally with HRIS, Global Payroll, Benefits Administration, Talent Acquisition, and Mobility verticals. Drive continuous improvement programs through self-service enhancements, virtual agents, intelligent routing, and workflow automation. Ensure strict adherence to data privacy regulations, employee identity verification protocols, statutory compliance standards, and internal or external audit readiness.

Candidate Profile and Experience Requirements: A minimum of 11+ years of overall experience, with 12 to 18 years strongly preferred. Extensive background in HR Helpdesk leadership, Employee Services management, Global HR Operations, Shared Services, or HRO delivery. Proven track record in high-volume, multi-channel employee support ecosystems. Mastery of case management systems, knowledge base administration, queue optimization, and first-contact resolution metrics. Hands-on experience in service transition, operating model design, and operational stabilization. Strong executive presence with excellence in client management, stakeholder alignment, and escalation de-escalation. Demonstrated success in large-scale team management and people leadership.

Required Technology Exposure: Experience with ServiceNow HR Service Delivery (HRSD). Hands-on exposure to Workday Help or Workday case management modules. Familiarity with Salesforce Service Cloud or equivalent enterprise service desk platforms. Knowledge of enterprise telephony, live chat solutions, intranet portals, and knowledge management software. Advanced proficiency in Microsoft Excel, operational reporting, and executive dashboard design.

Educational Background: Bachelor degree in Human Resources, Business Administration, Commerce, or a related discipline. Advanced postgraduate qualifications are preferred.

Information Technology, Software Services, Enterprise Solutions, Consulting

We are hiring an HR Operations Associate on behalf of an esteemed client to support comprehensive human resources operations across the complete employee lifecycle. This position operates on a hybrid model based in Bangalore, requiring three days of work from the office on Tuesdays, Wednesdays, and Thursdays, during general shift hours. The interview process includes a 45-minute technical screening with the Engagement Manager.

Key Responsibilities and Areas of Ownership: Organize, review, rename, and archive employee personnel files in SharePoint according to defined folder structures and naming conventions. Handle sensitive and confidential employee data with absolute discretion, accuracy, and compliance. Execute day-to-day HR Operations tasks across the complete hire-to-retire lifecycle including onboarding, internal role transfers, promotions, offboarding, and documentation. Manage high-volume employee query tickets and requests, ensuring prompt resolution within established service-level agreements. Navigate and maintain employee records across modern HR management platforms such as Workday, ServiceNow, SAP SuccessFactors, or equivalent HRMS tools. Audit and close employee files while upholding high quality benchmarks and documentation accuracy.

Candidate Requirements and Profile: 1 to 3 years of hands-on experience in Human Resources Operations or HR Shared Services. Solid practical exposure to employee lifecycle management spanning onboarding, transfers, exits, and statutory or company documentation. Familiarity with HRMS platforms such as Workday, ServiceNow, SAP SuccessFactors, or SAP HR. Strong attention to detail, numerical data accuracy, and record-keeping discipline. Effective verbal and written communication skills with strong stakeholder coordination abilities. High integrity and proven track record of safeguarding confidential information. Experience with SharePoint folder management, HR helpdesk ticketing, Tier 1 HR support, and hands-on Workday or ServiceNow usage is preferred.

Staffing, Employment Services, Human Resources Consulting, Workforce Solutions

Adecco India is hiring an HR professional to support Time and Attendance operations for a key client engagement. This is a contractual opportunity for an initial period of six months with a potential extension of up to four months based on performance and project requirements. The role operates on a Work From Home arrangement exclusively for candidates currently based in Hyderabad or Bangalore, requiring immediate joiners.

The daily working schedule consists of eight hours of active work along with a one-hour break. Flexibility is strictly required regarding shift timings and rotational week offs, with no shift differentials provided.

Key Responsibilities and Ownership: Oversee and manage comprehensive time and attendance records across multiple buildings and facilities. Monitor, prioritize, and resolve incoming trouble ticket queues concerning employee time tracking, swipe corrections, and attendance discrepancies. Execute fast, reliable, and error-free data entry operations within internal tracking portals. Serve as the primary point of resolution for employee inquiries and service requests related to attendance policies and scheduling. Develop a thorough understanding of organizational attendance guidelines, distinct employee groups, and applicable statutory labor regulations. Collaborate closely with and report directly to the Time and Attendance Manager or assigned point of contact (POC). Maintain accurate records and utilize spreadsheet tools to support daily operational reporting.

Candidate Profile and Requirements: Minimum 6 months of dedicated experience in Human Resources or related operations. Freshers with relevant educational background and adaptability to shift requirements are also eligible. Bachelor Degree or Master of Business Administration (MBA). Proficiency in Microsoft Excel for data entry, validation, and tracker maintenance. Strong problem-solving, communication, and organizational coordination skills. Complete flexibility to work across varied shift timings and non-standard weekly offs. Must be located in Hyderabad or Bangalore and available to join immediately.

Staffing, Employment Services, Human Resources Consulting, Workforce Solutions

Adecco India is hiring an HR professional to support Time and Attendance operations for a key client engagement. This is a contractual opportunity for an initial period of six months with a potential extension of up to four months based on performance and project requirements. The role operates on a Work From Home arrangement exclusively for candidates currently based in Hyderabad or Bangalore, requiring immediate joiners.

The daily working schedule consists of eight hours of active work along with a one-hour break. Flexibility is strictly required regarding shift timings and rotational week offs, with no shift differentials provided.

Key Responsibilities and Ownership: Oversee and manage comprehensive time and attendance records across multiple buildings and facilities. Monitor, prioritize, and resolve incoming trouble ticket queues concerning employee time tracking, swipe corrections, and attendance discrepancies. Execute fast, reliable, and error-free data entry operations within internal tracking portals. Serve as the primary point of resolution for employee inquiries and service requests related to attendance policies and scheduling. Develop a thorough understanding of organizational attendance guidelines, distinct employee groups, and applicable statutory labor regulations. Collaborate closely with and report directly to the Time and Attendance Manager or assigned point of contact (POC). Maintain accurate records and utilize spreadsheet tools to support daily operational reporting.

Candidate Profile and Requirements: Minimum 6 months of dedicated experience in Human Resources or related operations. Freshers with relevant educational background and adaptability to shift requirements are also eligible. Bachelor Degree or Master of Business Administration (MBA). Proficiency in Microsoft Excel for data entry, validation, and tracker maintenance. Strong problem-solving, communication, and organizational coordination skills. Complete flexibility to work across varied shift timings and non-standard weekly offs. Must be located in Hyderabad or Bangalore and available to join immediately.