Job Description
We're Hiring | Specialist - HRBP
Job Category: HR Business Partner / HR Operations
Description:
Transworld Systems Inc. is hiring a Specialist - Human Resources Business Partner (HRBP) for Bengaluru location. The role requires dedicated HRBP experience in a fast-paced BPO, BPM, Shared Services, or Contact Center environment. The ideal candidate will partner with business leaders to drive employee engagement, performance management, workforce effectiveness, and positive workplace culture.
Key Responsibilities:
• Partner with business leaders and operations teams to understand business priorities and improve engagement, productivity, and organizational effectiveness
• Drive employee engagement initiatives including stay interviews, exit interviews, pulse surveys, town halls, recognition programs, and wellness activities
• Support performance management processes including goal setting, reviews, feedback, talent reviews, and succession planning
• Handle employee relations, grievance management, disciplinary processes, and conflict resolution
• Ensure implementation of HR policies, processes, and compliance requirements
• Support workforce planning, attrition management, and HR analytics dashboards
• Analyze HR metrics including attrition, absenteeism, engagement, and productivity to provide actionable insights
• Support change management initiatives and HR transformation projects
Key Requirements:
• Experience: 1.5-3 Years of specialized HRBP experience
• Experience in BPO / BPM / Shared Services / Contact Center industry preferred
• Strong business partnering and stakeholder management skills
• Experience in employee relations, performance management, and HR operations
• Excellent communication and analytical skills
• Immediate to 30 days notice period preferred
Location: Bengaluru
Shift Timings: 3:00 PM - 12:00 AM / 4:00 PM - 1:00 AM
Position: Specialist - HRBP
Industry: BPO / BPM / Shared Services / Contact Center
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Raghav Jain - Gurgaon
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