Job Description
Industry: Professional Services, Consulting, and Learning & Development, Employee Size: Global professional services network (Hundreds of thousands of professionals worldwide). Summary. Position Summary. Specialist, Assistant Manager, Talent Development. The chief purpose of Learning & Development at Deloitte is to grow leaders for the future, build world-class capabilities for maximum client impact, and consistently deliver an exceptional development experience to our people. Learning is at the core of Deloitte’s culture. We emphasize a holistic approach to development that is not just about education, but also self-awareness, exposure to real-world problems, and connections to people. We position our professionals to help tackle some of the most complex issues in business, our communities, and society at large. Work you'll do. As a Specialist, Assistant Manager, Talent Development on the AI Academy team, you will be responsible for: Support the design, development, delivery, evaluation, and ongoing refinement of learning and capability-building solutions for Deloitte professionals in technology roles. Coordinate program inputs, timelines, curriculum-development activities, data requirements, learner and stakeholder communications, delivery readiness, and post-program follow-through for artificial intelligence (AI) and generative AI (GenAI) learning initiatives. Collaborate with the Development Leader, business and talent stakeholders, Applied AI Strategic Growth Market stakeholders, subject-matter experts, faculty, vendors, and program leads to clarify requirements and deliver high-quality outputs. Partner with U.S. colleagues and USI teams to coordinate dependencies, maintain consistency in program execution, and provide a cohesive learner experience across geographies. Apply program-management practices to manage priorities, timelines, dependencies, risks, communications, and deliverables; escalate issues and seek direction on decisions outside the role scope. Collect, organize, validate, and analyze learner feedback, assessment results, and operational information to recommend improvements to curriculum, facilitation, communications, and participant experience; create and review learner communications and program documentation; and synthesize emerging AI and GenAI developments into recommendations. The team. The Deloitte Technology Academy will be a leading-edge, branded educational institute that develops new age digital skills, offering a comprehensive cross-business curriculum, blend of solutions, dedicated faculty, and strategic partnerships that differentiate Deloitte as the premier organization for technology skills development. When operating at full scale, we expect Deloitte Tech Academy to train tens of thousands of learners annually in critical technology skills including AI, Cloud, Cyber, custom development, and package technologies. As a Specialist Assistant Manager within the AI Academy team, you will support the planning, execution, measurement, and continuous improvement of high-volume, high-visibility programs that build AI and GenAI skills across the firm. You will collaborate within a blended US/USI team and work under the direction of the Deputy Manager, Thread Leader, or Manager. Location: Hyderabad. Shift Timings: 9 AM to 6 PM. Qualifications. Required: Bachelor’s degree. 6-8 years of professional experience in learning and development, program operations, training operations, program management, or project management. Experience coordinating two or more programs or projects and managing timelines, dependencies, risks, communications, and deliverables. Experience analyzing learner, assessment, and operational data to identify trends and drivers and formulate recommendations. Experience preparing and reviewing communications and documentation for accuracy, consistency, and usability across teams and management levels. Experience working across U.S. and India teams, time zones, functions, and stakeholder groups. Experience using Microsoft Excel to aggregate and clean data, conduct analysis, use formulas and pivot tables, and present results; Microsoft PowerPoint to translate analysis into recommendations; and Microsoft Word to create communications, reports, and program documentation. Preferred: Experience in learning and development, talent, technology academy, or capability-building environments, including programs, academies, certifications, or cross-business initiatives. Experience with instructional design or management of training processes from planning through evaluation. Experience using learning management system (LMS) data, learner engagement metrics, assessments, skills data, learning measurement frameworks, or training effectiveness analysis. Experience with process improvement, vendor coordination, budget or financial tracking, or cross-border stakeholder management. Experience in a consulting or professional-services environment. Experience supporting artificial intelligence (AI) or generative AI (GenAI) learning, technology, or workforce capability-development initiatives. Our purpose. Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture. Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development. At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Benefits To Help You Thrive. At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
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