Job Description
Overview
A premier global human resources team is hiring an experienced Benefits & Leave Admin Analyst based in Bangalore. This role centers on managing end to end employee benefits plans, time off frameworks, and leave administration with a strong focus on global policies and Europe and EMEA regional operations. The candidate will deliver comprehensive support across employee benefits life events, statutory compliance, case management, and system reconciliations within shared services environments.
Key Responsibilities and Duties
Administer daily operations for employee benefits programs, statutory leave frameworks, voluntary plans, and annual enrollment cycles across Europe and EMEA locations.
Process time away transactions, absence tracking, parental leaves, medical accommodations, and return to work protocols in accordance with regional labor guidelines.
Manage employee queries and benefit operational tickets through ServiceNow while adhering strictly to service level agreements and resolution timelines.
Execute leave and absence configurations, time tracking validations, and transaction processing utilizing Workday Time Away modules.
Conduct recurring benefits reporting, enrollment audits, carrier billing reconciliations, and payroll deductions variance analyses.
Ensure global benefit operations remain fully aligned with regional statutory requirements, local company policies, and corporate audit standards.
Collaborate with global HR operations, regional payroll teams, broker contacts, and external insurance providers to ensure seamless service delivery.
Utilize advanced spreadsheet modeling to aggregate operational metrics, absence trends, cost utilization figures, and executive data packs.
Requirements and Qualifications
Demonstrated experience in benefits administration, leave management, HR shared services, or core HR operations.
Substantial exposure managing global benefits frameworks with focused experience across European and EMEA regulatory environments.
Mandatory practical experience utilizing ServiceNow for HR case management and inquiry routing.
Hands on operational capability with Workday, specifically within Workday Time Away and absence tracking configurations.
Advanced proficiency in Microsoft Excel for data analysis, complex reconciliation, VLOOKUPs, and pivot reporting.
Strong analytical capability, high attention to detail, and excellent verbal and written business communication skills.
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