About The Role
The Recruiting Specialist Lead serves as a senior member of the global Recruiting Specialist organization at Palo Alto Networks, acting as a strategic operational partner to recruiters, recruiting managers, and Talent Acquisition leadership. Based on-site at the Bangalore Bagmane Tech Park facility, this role works alongside vendor partner Adecco to guide Recruiting Specialists, drive consistency and service quality across recruiter partnerships, enhance operational efficiency and candidate experience, and serve as the primary escalation point for delivery challenges.
Combining recruiting delivery expertise, vendor delivery management, stakeholder coaching, and hands-on recruiting support, the role helps scale a high-performing global Recruiting Specialist model. The designated shift timings for this position are 3:00 PM to 12:00 AM IST.
Key Responsibilities
Stakeholder Partnership Act as the primary operational liaison between internal recruiters, recruiting managers, Adecco leads, and Recruiting Specialist points of contact. Drive alignment on partnership expectations, ownership boundaries, and recruitment service level standards. Resolve partnership challenges and ensure collaborative, friction-free workflows across teams. Gather continuous stakeholder feedback and translate operational insights into coaching sessions, workflow updates, and process improvements. Develop and cascade recruitment best practices, operating tools, and process training programs. Drive broad adoption of the Recruiting Specialist engagement model across global recruitment functions.
Operational Excellence Monitor service delivery performance, output quality, productivity metrics, and partnership effectiveness by functional area. Identify operational trends impacting recruiter bandwidth gains, process throughput, and overall program performance. Drive consistency across candidate interview scheduling, candidate pipeline management, screening, documentation, and reporting. Establish and maintain standardized operational guidelines and recruitment enablement best practices.
Program Growth and Optimization Partner closely with Talent Acquisition leadership to evolve and optimize the global Recruiting Specialist operating model. Support the pilot and rollout of new recruiting technologies, AI-powered tools, and workflow systems. Identify opportunities to increase recruiter leverage and efficiency, translating strategic goals into actionable deliverables for vendor delivery teams. Track core program success metrics, SLA compliance, and recommend systematic enhancements.
Hands-On Support ("Player" Component) Maintain select recruiter partnerships and support high-priority requisitions directly as a player-coach when required. Serve as a subject matter expert for complex or urgent recruiting initiatives. Provide surge support during peak hiring periods, new team onboarding, or coverage gaps. (Note: This role focuses on capability, quality, enablement, stakeholder satisfaction, and operational excellence; it does not manage general HR administration, attendance tracking, or vendor commercial compliance.)
Qualifications and Requirements
Required Qualifications 7+ years of progressive experience in Recruiting, Recruiting Operations, Recruiting Coordination, or Talent Acquisition. Full availability and willingness to work non-traditional hours (3:00 PM to 12:00 AM IST) supporting cross-geography teams and candidates. Exceptional verbal, written, and interpersonal communication skills with the ability to convey complex narratives and build trust across global matrix teams.
Preferred Qualifications Hands-on experience conducting candidate phone screenings and overseeing full recruiting workflows. Demonstrated coaching, mentorship, or team leadership background. Strong stakeholder management and cross-functional influencing capabilities. Prior experience supporting large-scale global recruiting organizations. Data-driven mindset with analytical capabilities to assess metrics and drive continuous operational improvements. Role is not eligible for immigration or visa sponsorship.
About The Company
Computer and Network Security / Cybersecurity 10,000+ employees
Palo Alto Networks is the global cybersecurity leader, committed to protecting the digital way of life by addressing critical security challenges with continuous innovation across cloud security, network security, and AI-driven operations. Palo Alto Networks is an equal opportunity employer committed to cultivating a collaborative, diverse, and inclusive workplace.