Syneos Health is a leading fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer performance to address modern market realities. The company brings together clinical and commercial capabilities to deliver higher quality outcomes and clinical research support globally. Clinical Research and Biotechnology Services. More than 10,000 employees.
Syneos Health is looking for an experienced HR Specialist to join its Global HR Operations team in an on-site setup based in Gurugram. In this role, the professional will manage core operational deliverables across the entire employee lifecycle, oversee HR transactions, utilize global HR applications, resolve inquiries via ticketing systems, and provide high-quality support to employees and leadership.
Syneos Health is looking for an experienced HR Specialist to join its Global HR Operations team in an on-site setup based in Gurugram. In this role, the professional will manage core operational deliverables across the entire employee lifecycle, oversee HR transactions, utilize global HR applications, resolve inquiries via ticketing systems, and provide high-quality support to employees and leadership.
Key Responsibilities:
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Execute and support end-to-end employee lifecycle processes including new hire onboarding, offboarding, internal job transfers, and employee promotions.
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Administer benefits coordination and handle employee record updates within the internal database.
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Process HR operational transactions and employee data updates using Workday.
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Manage, investigate, and resolve employee queries and HR support requests logged through the internal ticketing tool within defined SLAs.
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Maintain accurate HR documentation, audit trails, and employee personnel files.
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Deliver customer-centric HR service to internal stakeholders and employees across business units.
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Assist in identifying process bottlenecks and contribute to continuous improvement of standard operating procedures.
Key Requirements:
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3 to 5 years of relevant experience in HR Operations within a corporate or shared services environment.
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In-depth understanding of employee lifecycle management from pre-hire through exit procedures.
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Mandatory hands-on experience working with Workday.
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Mandatory working experience with enterprise HR ticketing tools and case management systems.
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High proficiency in Microsoft Office tools including Excel, Word, and PowerPoint.
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Strong analytical, problem-solving, and critical-thinking abilities.
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Proven customer service orientation with strong stakeholder interaction skills.
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Excellent verbal and written communication skills with advanced proficiency in English.
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