Job Description
About Rimini Street, Inc.
Rimini Street, Inc. Nasdaq RMNI, a Russell 2000 Company, is a proven and trusted global provider of end-to-end mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions. The company is the leading third-party support provider for Oracle, SAP and VMware software.
Rimini Street provides a comprehensive portfolio of unified solutions that help clients run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise applications, databases and technology software. These solutions enable clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects.
The company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations that selected Rimini Street as their trusted enterprise software solutions provider. Clients have achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.
About Rimini Street India GCC
Rimini Street Inc is headquartered in Las Vegas, Nevada, USA. The company entered India through its Hyderabad operations in 2013 with Global Client Onboarding Services, IT shared services and Global Service Development. Rimini Street India GCC subsequently expanded its Bengaluru operations and moved up the value chain with complex product development across Oracle, SAP, Peoplesoft and JDE along with advanced services including Managed Services, Professional Services and Security Managed Services.
Rimini Street India GCC has emerged as a Global Capability Centre supporting the company's global operations. The provided job description states that the India GCC has a family of about 800+ full-time talented individuals. Rimini Street has also stated that it has over 2,000 team members across 23 countries. The company operates in the enterprise software support and technology services industry.
Position Summary
The Learning & Development Analyst owns and manages key Learning and Development processes and reports to the Director of Global Management Systems. The role partners closely with the Director of Learning Operations and Analytics, HR leadership, HR Technology, external vendors and business stakeholders to drive global learning operations initiatives.
The position is responsible for ensuring operational excellence, maximizing learning systems capabilities and maintaining quality standards across programs, systems, reporting, records, budgets, vendors, licenses and learner experiences.
Essential Duties And Responsibilities
Own and manage ISO and Compliance Learning and Development operational processes, ensuring consistent execution, continuous improvement and alignment with business priorities.
Lead global training and event coordination across multiple time zones, including annual and quarterly training calendars, session scheduling, learner communications and trainer support.
Lead intake, prioritization, tracking and fulfillment of training and professional development requests, partnering with stakeholders including Executives to clarify needs, timelines and success measures.
Manage programs in Workday Learn and Highspot, including learning pathways, course loads, reporting, learner support, content updates, issue resolution and optimization of LMS capabilities in partnership with HR Technology.
Track enrollments, completions, attendance, workshop outcomes and online learning utilization. Produce global and quarterly reporting, summaries, dashboards and trend analysis.
Create, oversee and continuously improve pre-workshop and post-workshop communications, ensuring learners have access to schedules, course materials, learning libraries and required resources.
Administer learner surveys, summarize course evaluation results, identify trends and recommend program or process improvements based on feedback and data.
Maintain learning libraries, records, document repositories, course materials and learning resources to support accessibility, consistency and governance.
Lead the vendor, subscription and license management process, including requests, records, renewals, fulfillment, external vendor contract approvals, purchase orders, invoicing and coordination with internal partners as needed.
Manage the quality assurance and audit process for courses, programs and training resources. Set timelines, send reminders, review materials, provide feedback, document findings and escalate items that do not meet L&D standards.
Maintain and communicate the L&D roadmap, providing updates on priorities, progress, risks, dependencies and operational metrics.
Serve as a subject matter resource for L&D systems, processes, reporting, communications, learning records and operational standards. Provide guidance to team members and stakeholders on best practices.
Research learning tools, tips, resources and delivery approaches for distribution after workshops and to support continued learner engagement.
Support scheduling and delivery of professional development in LMS and Microsoft Teams as needed, while identifying opportunities to streamline and scale recurring processes.
Lead or contribute to L&D projects including process improvements, reporting enhancements, program launches, learning technology improvements and cross-functional initiatives.
Accept other duties as assigned.
Education
Bachelor’s degree in Human Resources, Instructional Design, Marketing and Communication, Business Administration or related fields, or equivalent experience.
Language
Fluent English required.
Location
Hyderabad, India.
Experience
Progressive experience in Learning and Development, HR operations, instructional design, organizational development or related fields.
5+ years of experience in training, HR, learning operations or a related function with systems administration responsibilities.
3+ years of LMS experience, preferably Workday Learn, including course administration, reporting, learner support and learning records management.
Experience owning and managing end-to-end processes, workflows, reporting or program operations.
Experience partnering with HR Technology, external vendors, cross-functional stakeholders and internal training groups to align standards, processes and system capabilities.
Experience working for a global company and supporting programs across multiple time zones is preferred.
Experience in a high-tech or engineering organization is preferred.
Skills
Strong project and process management skills with the ability to organize work, manage timelines, track deliverables and drive follow-through.
Strong communication, interpersonal, teamwork, stakeholder management and learning communication skills.
Strong data manipulation, analysis and trend reporting skills, including pivot tables, charts, graphs, summaries and dashboards.
Ability to prioritize multiple functions and tasks, anticipate risks, escalate issues appropriately and manage work time efficiently.
Ability to flex schedule as needed to support global workshops and stakeholders across multiple time zones.
Proven ability to consistently and positively contribute in a high-paced and changing work environment.
Proficiency in MS Office including Word, PowerPoint and Excel.
Experience with learning and development, adult learning theory, instructional design and learning technology administration.
Experience loading courses into LMS and other learning systems.
Demonstrated ability to identify process improvement opportunities and implement practical solutions.
Why Rimini Street
Rimini Street is looking for talented and passionate professionals to help build its future. The company hires highly skilled professionals and provides compensation, bonuses and benefits to match the skills of its top-performing team members.
The company offers an opportunity to work in a fast-paced environment, grow professionally, learn new skills and make a meaningful impact as part of a team of experienced professionals.
The work is challenging and meaningful and is guided by the company's Four Cs which represent Company, Colleagues, Clients and Community.
Company represents the commitment to dreaming big and innovating boldly.
Colleagues represents working with extraordinary people and creating a culture of mutual respect and collaboration.
Clients represents the commitment to pursuing solutions that help clients achieve their goals and providing exceptional client care.
Community represents the company's commitment to leaving the world a better place. Through the Rimini Street Foundation, the company has made positive impacts across six continents and supported more than 425 charities.
Accelerating Company Growth
Rimini Street has been Nasdaq-listed under ticker symbol RMNI since October 2017.
The company has more than 6,300 signed contracts to date, including Fortune 500 and Global 100 companies.
Rimini Street has over 2,000 team members across 23 countries.
The company has received US and international recognition for industry leadership and philanthropic efforts.
Rimini Street is committed to creating a diverse and inclusive environment and is an Equal Employment Opportunity Employer. All qualified applicants receive consideration for employment without regard to legally protected characteristics.
Rimini Street does not accept resumes submitted by recruiting or staffing firms unless specifically requested by Human Resources. Unsolicited resumes are ineligible for referral fees.
Industry Enterprise Software, IT Services and Technology. Rimini Street provides enterprise software support, managed services, ERP solutions and technology services for global organizations.
Employee Size 800+ full-time employees in the India GCC according to the provided job description. Rimini Street has over 2,000 team members across 23 countries globally.
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