Job Description
Hospitality / F&B Sector Organization is looking for a Field HR professional to manage human resources operations across the Central Line in Mumbai.
Company Details & Role:
Company Nature: Restaurant chain / F&B operations and hospitality service provider.
Role Offered: Field HR (Human Resources Business Partner / Operations)
Location: Mumbai (Central Line)
Key Responsibilities:
Drive talent acquisition and workforce planning by partnering with Operations Managers to hire restaurant managers, shift managers, crew members, and support staff.
Manage employee onboarding, induction programs, joining formalities, and pre-boarding communication.
Handle employee relations, address grievances, investigate disciplinary matters, and maintain a positive workplace climate across restaurants.
Execute employee engagement initiatives, recognition programs, surveys, and cultural celebrations.
Monitor attrition trends, conduct exit interviews, and develop retention strategies for critical restaurant roles.
Verify attendance, rosters, and coordinate payroll inputs with HR operations while resolving leave and salary queries.
Act as a strategic business partner to Area and Regional Operations Managers to support new restaurant openings and business expansion.
Ensure consistent communication, implementation, and awareness of company HR policies and standard operating procedures (SOPs).
Requirements:
Proven experience in field HR, retail/hospitality HR, or restaurant operations human resources.
Strong local sourcing network and experience partnering with institutes, NGOs, and placement agencies.
Excellent stakeholder management, communication, and grievance-handling skills.
Strong understanding of attendance/payroll coordination, employee lifecycle management, and retention analytics.
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Success Stories from Candidates Placed in this Field
Sandeep Bagga - Delhi
Passionworkx, Greater Delhi - Associate Director - Human Resources
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"Hi Team This is to inform that I have got an opportunity through your portal and joined at
Passionworkx, Greater Delhi area as an Associate Director - Human Resources, I am really grateful to
Pallavi & Team for such a
wonderful platform. My best"
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