Job Description
Position Name: HRO - Global Delivery Lead
Job Category: HR Operations / HR Shared Services / Global HR Operations
Description:
Experience: 16-18 Years
Location: Bangalore, India
German: B2.2 & Above - Mandatory
English: Secondary
ACM Growth Consulting is hiring a senior HR/HRO delivery leader to manage global HR Shared Services and end-to-end Hire-to-Retire operations.
Key Responsibilities:
Lead global HR Outsourcing and HR Shared Services delivery
Manage end-to-end Hire-to-Retire (H2R) operations
Lead large, multicultural and multi-location teams
Drive HR transformation, standardization and operational excellence
Manage client relationships, governance, SLA/KPI performance and workforce strategy
Oversee HR risk, compliance and financial performance
Drive continuous transformation and process improvement
Key Domain Areas:
Talent Acquisition and Onboarding
Core HR and Employee Lifecycle Management
Talent and Performance Management
Learning and Development
Payroll and Compensation
HR Governance, Risk and Compliance
Technology & Transformation:
Workday, SAP SuccessFactors, Oracle HCM, ServiceNow HRSD, ERP, RPA, Automation, HR Analytics and AI / Agentic AI.
Requirements:
16-18 years of experience in HRO, HR Shared Services or Global Business Services
Proven experience leading large and multicultural teams
Strong end-to-end H2R process expertise
German communication skills at B2.2+ level
Strong client, stakeholder and executive management skills
Experience in Global HR Operations, Delivery Management, Transformation or Account Leadership
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