Job Description
Job Overview
Gusto is hiring an India Operations Lead for a full-time, immediate role based in Bangalore, featuring face-to-face discussions. This leadership position oversees end-to-end Talent Acquisition, HRBP functions, general business operations, and the strategic transition from vendor-led operations to in-house ownership.
Company Details
Company Name: Gusto
Location: Bangalore (Face-to-Face Discussion)
Urgency: Immediate Requirement
Contact Person: Ashritha Shetty M
Key Responsibilities
Drive end-to-end Talent Acquisition, HR operations, onboarding, and employee lifecycle activities.
Support HRBP functions including workforce planning, role clarity, performance management, and employee relations.
Coordinate payroll, statutory compliance, budgeting, invoicing, vendor payments, and expense governance.
Manage IT, infrastructure, administration, procurement, facilities, and travel operations.
Establish scalable SOPs, company policies, governance frameworks, and process documentation.
Manage BOT (Build-Operate-Transfer) vendors, SLAs, KPIs, governance reviews, contracts, audits, and issue resolution.
Drive organizational health initiatives, performance cycles, employee engagement, and continuous improvement.
Define and execute the phased transition from vendor-led operations to in-house ownership.
Requirements
Key Experience: Strong background in stakeholder management, HRBP, Talent Acquisition, business operations, and vendor governance.
Competencies: Strategic operational execution, policy formulation, vendor management, and cross-functional leadership skills suited for an in-house transition model.
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