Job Description
Careerwithsmita is hiring a Global HR Shared Services Director for a leading global consulting firm in Gurgaon, Haryana. This senior leadership, full-time position focuses on leading and developing HR Shared Services operations, driving global transformation, managing cross-functional teams, and overseeing operational excellence across a matrix environment.
Company Details
Company Name: Careerwithsmita (hiring for a leading global consulting firm / Boston Consulting)
Location: Gurgaon, Haryana
Work Model: Hybrid (approx. 50% working from the office/clients, depending on business needs)
Application Link: Apply Here
Key Responsibilities
Lead and further develop the HR Shared Services operations and delivery model in India.
Manage global teams, cross-functional initiatives, and scale HR transformation strategies.
Build trusted relationships with senior stakeholders and influence across geographies and functions.
Drive operational excellence, process improvements, and performance metrics tracking.
Oversee HR technologies, service delivery platforms (such as Workday and ServiceNow), and compliance with global standards.
Balance strategic priorities with practical execution while maintaining confidentiality and integrity.
Requirements
Education: Bachelor's or Master's degree in HR, Business Administration, Organizational Development, or a related field.
Experience: 12+ years of progressive HR experience, including strong experience managing global teams and HR Shared Services operations.
Technical Skills: Deep understanding of HR Shared Services models, governance, transformation, and service delivery platforms like Workday and ServiceNow.
Competencies: Strong judgement, global stakeholder management, process improvement mindset, and the ability to operate effectively in a fast-paced, matrix environment.
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