Industry: Telecommunications and Shared Services
Employee Size: 1000+ employees
VOIS is a strategic arm of Vodafone Group Plc creating value for customers by delivering intelligent solutions through talent, technology, and transformation as the largest shared services organization in the global telco industry. We are seeking an experienced employee experience professional to lead the design, implementation, and continuous improvement of the end-to-end employee experience across VOIS based in the Pune Division on a hybrid work setup. This role will shape employee journeys throughout the employee lifecycle ensuring alignment with business strategy, organizational culture, employee value proposition, workplace experience priorities, and transformation ambitions. Working across multiple geographies and national cultures, the successful candidate will combine strategic thinking with hands-on delivery to create meaningful, engaging, and data-led employee experiences that improve engagement, productivity, retention, wellbeing, and organizational effectiveness while championing AI-enabled and technology-driven solutions. Key responsibilities include defining and driving the employee experience strategy aligned with business goals, designing and continuously improving end-to-end employee journeys across onboarding, development, mobility, career progression, and offboarding, leveraging employee feedback and workforce insights, leading employee listening programs and surveys, partnering with HR and talent acquisition teams, driving adoption of digital and AI-enabled solutions through change management, developing recognition and belonging programs, establishing employee experience KPIs and dashboards, and collaborating with business leaders and cross-functional stakeholders. Required qualifications include significant experience in employee experience, engagement, organizational effectiveness, or related people functions, proven success designing and improving employee journeys across the employee lifecycle, experience delivering people initiatives across global multi-cultural and matrixed organizations, strong analytical capability with experience translating data into business outcomes, skilled in stakeholder engagement and influence, understanding of employee listening methodologies and experience design principles, knowledge of AI-enabled ways of working and modern workplace practices, excellent communication and relationship management skills, and the ability to balance long-term strategy with pragmatic execution.
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