Job Description
About Cityfurnish
Cityfurnish is a fast-growing furniture and appliance rental platform operating across seven Indian cities. The company combines technology, design, and operations to provide a seamless subscription experience and is building a people infrastructure to support its continued growth.
The HR Manager will own the complete people function, including recruitment, learning and development, payroll, compliance, administration, legal matters, employee relations, performance management, exit management, facilities, and vendor management. This is a hands-on, high-ownership role for someone who can work independently as an individual contributor and build a team. Prior experience in a warehouse, logistics, or manufacturing environment is mandatory.
Talent Acquisition
Own end-to-end recruitment across corporate, technology, and warehouse roles.
Build sourcing pipelines and manage relationships with recruitment consultants and staffing agencies.
Define hiring frameworks, manage offer negotiations, and own the onboarding experience.
Learning, Development, and Training
Design learning and development plans for corporate and warehouse teams.
Own mandatory training calendars covering fire safety, first aid, PPE, POSH, and equipment handling.
Ensure that all regulatory-mandated certifications remain current and are renewed on time.
Payroll and Compensation
Own accurate and timely payroll for all employees, including contract and warehouse workforces.
Handle full and final settlements, salary increments, and TDS coordination with the Finance team.
Statutory and Regulatory Compliance
Manage corporate compliance related to PF, ESIC, Professional Tax, Gratuity, Shops and Establishment Act, POSH, and Labour Welfare Fund.
Manage warehouse compliance related to Fire NOC, medical fitness, PPE enforcement, accident reporting, and contractor compliance.
Maintain a zero-miss compliance calendar and coordinate with labour departments.
Legal and Employee Relations
Draft and enforce HR policies, including employment agreements, NDAs, asset policies, and data policies.
Handle absconding cases from beginning to end, including legal notices, asset recovery, and FIR coordination.
Manage terminations, performance improvement plans, show-cause notices, and labour court matters.
Exit Management
Own the complete employee exit lifecycle, including asset recovery, access revocation, full and final settlement, and exit interviews.
Track attrition trends and present quarterly insights to leadership.
Performance Management
Build the performance management system from the ground up, including KRAs, review cycles, ratings, and the performance improvement plan process.
Connect performance outcomes with increments, promotions, and recognition programs.
Administration and Facilities
Manage office facilities, including housekeeping, security, annual maintenance contracts, pantry, and seating.
Coordinate with landlords and building management.
Manage lease documentation and office insurance.
Vendor Management
Own all HR and administrative vendors, including staffing, background verification, payroll, HRMS, compliance, and legal service providers.
Negotiate contracts, manage service-level agreements, and conduct periodic performance reviews.
Requirements
Six to eight years of HR experience, including at least two years in a leadership role.
Prior experience in a warehouse, logistics, or manufacturing environment is mandatory.
Proven ability to build HR systems and policies from scratch.
Strong knowledge of Indian labour law, statutory compliance, and HR legal frameworks.
Hands-on experience with payroll, administration, and facilities management rather than only oversight.
Strong vendor network and excellent written communication skills.
High ownership mindset with the ability to create structure in an environment where formal systems may not yet exist.
Why Join Cityfurnish
Build the HR function from the ground up with complete ownership from the first day.
Work directly with founders and gain high visibility across the organization.
Join a fast-paced startup with complex operational challenges and opportunities to solve problems at scale.
Receive competitive compensation based on experience.
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