Job Description
At Baxter, we believe every person deserves a chance to live a healthy life, operating within the Medical Equipment Manufacturing and Healthcare industry with an employee size of over 10,000 employees globally. Our Baxter colleagues are united by our mission to save and sustain lives through a culture of courage, trust, and collaboration. As an Associate in HR Operations, you will be the first point of contact for employees and managers, delivering timely, accurate, and customer-focused HR support. You will handle inbound inquiries, manage HR transactions in Workday and other HRMS systems, and ensure data accuracy while meeting SLA commitments. Key responsibilities include providing Tier 1 HR support via chat, email, and ticketing systems, responding to employee inquiries regarding HR policies, benefits, payroll, and time-off, triaging and routing complex cases to Tier 2 and SME teams, meeting SLA targets for response and resolution times, documenting interactions in ServiceNow, supporting employee onboarding queries and new hire orientation, processing Workday transactions (new hires, job changes, terminations, transfers), managing employee data updates and corrections in HRMS, supporting onboarding and offboarding processes, creating and updating employee documentation (letters, contracts, amendments), ensuring data accuracy and compliance with HR policies, and supporting audits and adherence to SOPs. Candidates must have a Graduate degree in any discipline, 6 months to 2 years of experience in HR support, excellent English communication skills, strong customer service orientation, hands-on Workday experience (transactions and business processes mandatory), proficiency with ServiceNow or ticketing systems, basic Excel skills, and flexibility to work in rotational shifts supporting global operations across Europe and the Americas. Lean certification is optional. Baxter is an Equal Opportunity Employer evaluating qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, veteran status, disability, or any other legally protected characteristic.
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Success Stories from Candidates Placed in this Field
Ketaki Bhaga - Pune
Sahyadri Hospitals, Pune
★★★★★
"I got placed in Corporate office of
Sahyadri hospitals as a HR executive. I am really grateful to
you and your service. I'll give your reference to my friends as well."
KOMALA DASARI - DELHI
Accenture, Bangalore
★★★★★
"Hi Team
Thank you for all the support. I got job. 100% recommended. All the best to the team for bringing bright changes through your help in job search."
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