Job Description
McKinsol Technologies India is hiring a Senior Manager - Client Operations, Contracts & Compliance to join our team in Noida. This is a 50% client-facing and 50% internal operations role working during USA-aligned night-shift hours to manage USA-facing client operations, governance, and compliance.
Role Details:
* Role: Senior Manager - Client Operations, Contracts & Compliance
* Location: Noida, India
* Shift Timing: USA-aligned Night Shift
* Role Mix: 50% Client Facing | 50% Internal Operations
Key Responsibilities:
* Manage USA customer governance, follow-ups, escalations, and operational coordination
* Review and support negotiations for MSAs, SOWs, NDAs, amendments, and commercial terms
* Coordinate with attorneys and external legal advisors as required
* Drive operational structure, SOPs, reporting cadence, dashboards, and action tracking
* Support compliance readiness across SOC, ISO, GDPR, GMP/GxP, and customer-specific requirements
* Lead continuous improvement (CIP) initiatives
* Track risks, contractual obligations, renewals, and corrective actions
* Ensure strong follow-through across cross-functional teams
* Prepare regular executive and client-facing reports
What We Are Looking For:
* Strong experience in IT services, consulting operations, managed services, PMO, client operations, or US staffing operations
* Excellent written and verbal communication with confident customer-facing and negotiation skills
* Strong contract-reading and commercial understanding
* Structured, disciplined, proactive, and highly accountable working style
* Experience coordinating compliance, audits, and operational controls
* Ability to work effectively with USA customers during night-shift hours
* SAP knowledge is helpful but not mandatory
How to Apply:
Interested candidates can apply with the subject line "Senior Manager - Client Operations, Contracts & Compliance" through our official website or professional networks.
Website:
https://www.mckinsol.com
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