Job Description
Talentola is hiring an experienced HCM Helpdesk Implementation Consultant for multiple locations including Hyderabad, Noida, and Bangalore. This role focuses on end-to-end implementation of HCM Helpdesk and HR Service Delivery modules. Candidate will be responsible for gathering and analyzing HR business requirements, configuring workflows, case management, SLAs, escalation matrices, and service catalogs. The role also includes collaboration with HR, IT, and business stakeholders, configuration of user roles, security and access controls, and integration of Helpdesk with Core HR, Payroll, ESS, and related modules. Additional responsibilities include conducting SIT/UAT testing, supporting defect resolution, preparing documentation, SOPs, training materials, and supporting go-live and post-implementation enhancements.
Candidate must have 6–10 years of experience with Oracle HCM Cloud and/or Workday. Strong understanding of HR operations, service delivery models, workflow design, ticketing systems, SLA configuration, APIs, and HCM integrations is required. Strong analytical and stakeholder management skills are essential.
Recruiter Contact Details Locked
To view company contact information, email, phone number, and apply to this job directly, please register or login first.
Success Stories from Candidates Placed in this Field
ABHIJEET SAWANT - MUMBAI
Honest Shelters Pvt Ltd, Mumbai - Head HR
★★★★★
"Thanks Pallavi & team for great support. It was really useful for me during my searching days. By checking regularly these updates, I recently got placed at Honest Group as a Head HR. It is indeed good platforms for all HR professionals. Thanks a lot!"
Prabhat - Noida
Eduspace Technologies Pvt Ltd (Proctur), Noida - HR Manager
★★★★★
"This is to inform you that i joined as an HR Manager with Eduspace Technologies pvt ltd (Proctur)- for Noida Pune and Kanpur through your services. This is my third job i joined through your services, thank you and your team for all the help and leads. I will surely let people know to use your services.
Thank you again.
You are doing a great job for
jobless people!!"
Want to crack a role like this? Let our placement experts help you.
Chat on WhatsApp