Job Description
Airbnb was founded in 2007 and has grown into a global platform with more than 5 million hosts who have welcomed over 2 billion guest arrivals across nearly every country worldwide. The Employee Relations team operates as a Center of Excellence within Airbnb’s People team and serves as a strategic partner in building frameworks, guidelines, operating principles, and practices that uphold Airbnb’s culture globally. The Employee Relations Lead - India will support India and the broader APAC region, partnering closely with Talent (HR), Legal, Compliance, and business leadership teams. The role is responsible for managing employee relations case intake and prioritization, conducting end-to-end workplace investigations including intake, evidence gathering, interviews, credibility assessments, report writing, and recommendations, while ensuring fairness, consistency, transparency, and compliance with local laws. Responsibilities include advising HR and business leaders on employee relations matters, performance management, disciplinary actions, conflict resolution, employment risks, and workplace investigations; serving on statutory committees such as the POSH Committee where applicable; delivering employee relations training; developing and implementing employee relations processes, policies, guidelines, and operating procedures; acting as a trusted advisor to stakeholders across all levels; collaborating with global Employee Relations, Talent, Legal, and Compliance teams; driving employee relations initiatives aligned with business objectives; identifying trends through data analysis and recommending process improvements; maintaining case management systems; supporting mergers, restructures, and organizational changes; building relationships with leadership teams within the Global Capability Center in India; assessing employment risks; monitoring developments in India's Labour Code framework; and leveraging technology and case management platforms to improve reporting, documentation, and operational efficiency. The role requires extensive expertise in employee relations, investigations, labor relations, conflict resolution, employment law, risk assessment, and stakeholder management within global, matrixed, or shared services environments. Industry: Travel Technology, Hospitality Technology, Online Marketplace, Consumer Internet. Employee Size: 5+ million hosts globally.
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ABHIJEET SAWANT - MUMBAI
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