Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. The company partners with ambitious and progressive executives around the world to future-proof their businesses, stay ahead of competition, and meet evolving customer expectations. Company operates in the Business Process Outsourcing and Customer Experience Management industry with more than 440,000 employees globally.
The Sr. Specialist, Talent Acquisition role is responsible for the development, implementation, and administration of recruitment programs. The position involves directing the activities of a team that assists with developing innovative, creative, and proactive recruitment strategies to meet business needs across clients, internal departments, and stakeholders. The candidate will set team goals and targets, monitor progress against recruitment metrics, and measure team productivity.
Responsibilities include leading a team responsible for conducting initial screening interviews, telephone interviews, and face-to-face interviews with prospective applicants. The role requires working closely with hiring managers, HR teams, and stakeholders to determine hiring decisions and make recommendations based on business requirements and candidate assessments. The candidate will partner with HR and Compensation teams to offer competitive compensation packages and support candidate negotiations.
The position also includes coaching team members in leveraging multiple sourcing channels including internet platforms, community organizations, print media, professional networks, colleges, and trade associations to attract qualified talent. The selected candidate will ensure accurate and concise recruitment records are maintained through Applicant Tracking Systems (ATS) and HRIS tools while ensuring compliance with local hiring regulations and company recruitment standards. Additionally, the role requires promoting the company brand to candidates and external service providers.
Key skills include strong written and verbal communication, ability to multitask and prioritize work, proficiency in Microsoft Office, ability to work in high-volume environments, strong relationship-building skills, professionalism, attention to detail, and the ability to handle confidential information.
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