Ramboll is a foundation-owned global people company headquartered in Denmark with more than 18,000 experts working across 35 countries. The company delivers innovative solutions across Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. Ramboll India has more than 1,000 experts working across five offices, contributing to sustainable and innovative solutions through an open, collaborative, and empowering culture.
Role Overview:
The Senior HR Coordinator will be part of Rambollβs Global HR Operations team, supporting multiple countries across the organization through global HR systems such as Workday. The role focuses on providing HR operational support across the entire employee lifecycle and ensuring smooth HR service delivery to business units and countries supported by the Global HR Operations team.
Main Responsibilities:
Manage general HR operational processes and provide Workday system support including service requests, updates, and change requests.
Assist the Team Lead in ensuring all daily deliverables are completed within agreed timelines and service level agreements.
Handle HR operations requests and tickets from employees and managers across supported countries.
Provide support in the successful transition and execution of operational tasks.
Assist with creation of documentation and updating standard operating procedures.
Create and maintain quick reference guides, step-by-step process documents, and training materials for the team.
Ensure strict adherence to turnaround times and service level agreements.
Participate in weekly and monthly update calls with countries and the Global HR Operations team.
Support employee lifecycle transactions and maintain accurate employee data in HR systems.
Work closely with multiple stakeholders across countries, cultures, and business functions.
Qualifications and Experience Required:
Experience in HR Operations within an international and multicultural organization.
3 to 5 years of experience in Global HR Operations.
Hands-on experience with HRIS tools such as Workday, PeopleSoft, Oracle, SAP, or similar platforms.
Strong customer service orientation and service delivery mindset.
Experience working within complex matrix organizations.
Systematic and structured working style with strong attention to detail.
Self-motivated and proactive team player.
Excellent communication, coordination, and English language skills, both written and verbal.
Innovative and problem-solving approach to work.
Ability to work in a fast-paced environment with a strong sense of urgency.
Personal Qualities:
Strong team player with transparent communication and initiative-taking attitude.
Excellent interpersonal skills.
Ability to motivate and support teams during challenging situations.
Good organizational and negotiation skills.
Strong critical thinking ability with focus on broader business objectives.
Ownership mindset with accountability for deliverables.
Active listener with the ability to build successful working relationships and teams.
Well-structured and organized work approach.
Commitment to Equality, Diversity, and Inclusion principles.
Strong intercultural communication skills and ability to work with diverse nationalities and clients.
What Ramboll Offers:
Investment in professional development and continuous learning.
Supportive leadership guided by Ramboll Leadership Principles.
Inclusive workplace where individual contributions are valued.
Exposure to inspiring colleagues, projects, and clients globally.
Long-term career growth within a foundation-owned company.
Opportunity to work across different business functions and responsibilities.
Challenging and engaging work environment with learning opportunities.
Opportunity to influence and develop your own area of responsibility.
Work environment focused on sustainable change, diversity, inclusion, and innovation.