Job Description
ARK Solutions, Inc. is hiring a Manager - HR Operations for its Noida office. This onsite night shift role reports directly to the HRBP in the USA. The Head of India HR Operations will lead HR Operations and Talent Acquisition functions in India, overseeing recruitment, onboarding, offboarding, HR operations, compliance, reporting, and team management. The role supports internal hiring and U.S. staffing initiatives while driving operational efficiency, process improvements, and accountability. Key responsibilities include leading end-to-end recruitment for India and U.S. hiring requirements, managing sourcing, screening, interviews, offers, and onboarding activities. The candidate will partner with business leaders on workforce planning, monitor recruitment performance and service level agreements, and mentor Talent Acquisition teams to improve hiring quality and productivity. The role also includes managing onboarding, compliance, documentation, and offboarding processes while ensuring operational accuracy and standardization of HR procedures. Responsibilities extend to overseeing HR, Recruitment, Delivery, and Operations reporting, analyzing workforce metrics, identifying trends, driving process improvements, and delivering KPI-based performance insights to leadership. The selected candidate will lead HR, Talent Acquisition, and Operations teams, drive employee development, accountability, coaching, and performance management. Additional responsibilities include ensuring recruitment and employee lifecycle compliance, serving as an escalation point for HR and Talent Acquisition issues, leading ATS optimization initiatives, HR technology adoption, and process automation projects. The company operates in the IT Staffing and Workforce Solutions industry.
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