Job Description
ERM is hiring an HR Manager for its Global Delivery Centre in New Delhi. The role is responsible for acting as a strategic HR Business Partner by delivering end-to-end Human Resources support and partnering closely with the HR Director and business leaders to achieve organizational objectives through effective people strategies, talent management, employee engagement and operational excellence. The selected candidate will provide HR advisory support to managers, align people strategies with business goals, support organization design, workforce planning and change management initiatives and collaborate with regional and global HR teams to implement HR programs and policies. Responsibilities include partnering with Talent Acquisition teams on recruitment and onboarding, supporting succession planning and talent pipeline development, managing employee relations, resolving grievances and disciplinary matters, handling promotions, transfers and exits, driving performance management and talent review processes, supporting compensation and benefits administration, conducting salary benchmarking, managing reward and recognition initiatives, performing training needs analysis, coordinating learning and leadership development programs, driving employee engagement, diversity, equity and inclusion initiatives, promoting employee wellbeing, maintaining HR policies and compliance with Indian employment laws, managing HR records and HRIS data, supporting global mobility activities, conducting HR audits, analysing HR metrics, preparing workforce dashboards, monitoring attrition and engagement trends and leading HR transformation, automation and continuous improvement projects. Candidates should possess a Master's Degree in Human Resources, Business Administration or a related discipline with 10 to 13 years of progressive HR Business Partner or HR Generalist experience. Experience supporting a Global Delivery Centre, Shared Services or multinational organization, strong knowledge of Indian employment laws, stakeholder management, HR analytics, business partnering, communication, problem-solving and decision-making skills are essential.
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