Job Description
ParkMate is hiring an Admin Executive cum CRM for its Noida office. The role is suitable for candidates with 1–3 years of experience in Administration, CRM, Customer Support, or Office Coordination. Freshers with excellent communication and computer knowledge may also apply. The selected candidate will manage day-to-day office administration activities, maintain office records, documents, MIS reports, coordinate with vendors, manage office assets, stationery, and inventory, prepare reports, and maintain documentation. The role also includes handling customer queries and complaints, coordinating with clients for issue resolution and follow-ups, maintaining customer databases and service records, ensuring timely communication through calls and emails, and preparing daily, weekly, and monthly CRM reports. The candidate will coordinate with Operations, HR, and Accounts teams, schedule meetings, prepare Minutes of Meeting, and follow up on pending tasks to ensure timely completion. Applicants should have excellent verbal and written communication skills in Hindi and English, strong knowledge of MS Excel, MS Word, Outlook, Google Sheets, documentation and reporting skills, customer handling abilities, problem-solving skills, interpersonal skills, and the ability to manage multiple tasks under pressure. Experience with CRM software, MIS reporting, data management, email drafting, customer support, and vendor coordination will be an added advantage.
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