Job Description
WTW Global Delivery And Solutions is looking for a Human Resource Business Partner with strong Employee Relations expertise. The role serves as a trusted HR and ER subject matter expert to implement Employee Relations best practices, provide HR Compliance guidance and support as described in the HR Service Catalogue and ensure a positive colleague and manager experience.
The position prefers women returning to work.
The role is responsible for compliance with country and jurisdiction laws and regulations for business as usual activities and when supporting integration and harmonisation for any M&A activity.
The HR Business Partner will partner with Centres of Expertise and Global HR Operations to support the execution of enterprise and business programs in the region and country as defined in the HR Service Catalogue.
HR Support
Overall accountability for the management of country-related HR matters and support to Country Business leaders and managers in line with local legislation and global HR priorities.
Educate Country Business leaders and managers to undertake their responsibilities as defined in the HR Service Catalogue and Ways of Working.
Work Environment, Employee Relations and Compliance
Ensure the consistent practice and implementation of Employee Relations activities through the application of uniform policies, Standard Operating Procedures and documented templates.
Work with managers to provide effective coaching on managing performance and disciplinary issues, ensuring actions meet company and legislative requirements to maintain a positive and professional work environment for all colleagues.
Serve as a local resource on work and life balance issues, coordinate with managers on alternative work arrangements and lead best place to work initiatives.
Provide case management advice on key areas such as disciplinary matters, performance management, redundancy, long-term illness and other Employee Relations issues.
Provide guidance to colleagues and people managers to ensure successful outcomes that balance risk and business cost.
Negotiate exit agreements and take legal advice on more complex cases.
Ensure adherence to unique jurisdictional requirements and monitor issues for continuous improvement of employment practices and processes.
Manage the ongoing review and updating of local country HR policies and procedures in line with legislative changes.
In collaboration with other teams, participate where required in locally relevant culture, wellness, disaster response or diversity initiatives aligned with global HR priorities.
Performance and Talent Development
In line with the HR Service Catalogue, partner with Talent Advisory to determine specific country support requirements for the execution of Talent programs including collective and individual consultation.
Support the execution of Centres of Expertise and Global HR Operations enterprise-wide programs where there are country-specific implementation requirements including collective consultation and legal restrictions.
Integrated HR Service Delivery
Identify and implement opportunities for standardisation of work including HR processes and service delivery where appropriate.
Partner with Centres of Expertise to ensure global programs are executed in line with local legislation and consultation requirements.
Utilize global HR technology, global processes and the tiered support model to support an integrated One HR organisation focused on the colleague and manager experience of HR services.
Total Rewards
Provide country-specific support to the annual review cycle, specifically data validation as it relates to local policy requirements.
Manage and oversee the administration of local benefits including relationships with vendors and renewals in line with market and legal requirements and in alignment with the Global Benefits strategy where applicable.
Partner with the Global Compensation and Benefits teams to support and provide advice relating to the competitiveness of reward offerings and legislative changes impacting local programs including pay transparency and pay equity.
Provide country-specific support as defined in the HR Service Catalogue for internal movement of colleagues including international transfers and relocations.
Requirements
Proven experience as an HR Business Partner or HR Generalist providing commercially focused and pragmatic HR support to business leaders.
Strong experience in Employee Relations including grievances, disciplinary matters, performance management, development discussions, policy interpretation, compliance and labour law requirements.
Demonstrated ability to coach and influence managers, senior leaders and skip-level stakeholders with strong stakeholder management skills.
Experience leading or supporting organisational change, restructuring programmes and change management initiatives is preferred.
Ability to operate effectively within a global matrix organisation and partner with diverse stakeholders across multiple levels and geographies.
Excellent written and verbal communication skills with a strong command of English.
Strong organisational skills with the ability to manage multiple competing priorities in a fast-paced environment.
Ability to work both independently and collaboratively as part of a team.
Experience within a professional services environment would be advantageous.
Target Candidate Profile
Candidates with HR Business Partnering and/or Employee Relations experience are preferred.
Candidates must have hands-on experience managing employee relations and grievance cases.
Hands-on experience in policy interpretation and compliance matters is required.
Candidates should have experience managing performance and career development discussions.
Experience in manager and skip-level stakeholder interactions is required.
Candidates should have knowledge and hands-on exposure to labour law and statutory compliance requirements.
Candidates from pure Recruitment, HR Operations or Generalist backgrounds should only be considered if they have significant HRBP or Employee Relations exposure.
The selected professional will manage country HR matters, support business leaders on Employee Relations and compliance, coach managers on performance and disciplinary issues and implement HR programs aligned with global priorities.
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Success Stories from Candidates Placed in this Field
ABHIJEET SAWANT - MUMBAI
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