Job Description
Omega Healthcare is looking for an experienced Manager / Senior Manager - HR Shared Services (HRSS Transformation) to lead HRSS transformation initiatives, standardize global HR processes and drive operational excellence across the HR Shared Services function. The position is available in Bangalore and Chennai.
Key Responsibilities
Lead and drive end-to-end HR Shared Services transformation initiatives including process redesign, automation and continuous improvement.
Identify opportunities to simplify, standardize and optimize HR processes across the employee lifecycle.
Partner with HR COEs, HRBPs, Technology, Payroll and Operations to implement scalable HR service delivery models.
Drive digital transformation by leveraging HR technologies, workflow automation, self-service platforms and HRMS tools.
Establish and monitor HR Service Delivery KPIs, SLAs and operational dashboards.
Analyze HR metrics to identify trends, improve service quality and enhance employee experience.
Lead process improvement initiatives using Lean, Six Sigma or continuous improvement methodologies.
Ensure compliance with HR policies, governance standards and statutory requirements.
Manage stakeholder relationships across business functions and global teams.
Lead change management initiatives associated with HR transformation programs.
Mentor and develop HR Shared Services teams while fostering a culture of operational excellence.
Required Experience
8ā12 years of HR experience with significant exposure to HR Shared Services.
Proven experience leading HR transformation initiatives involving technology implementation, process standardization, automation or global HR service delivery.
Strong understanding of end-to-end HR operations including Employee Lifecycle Management, HR Operations, Payroll Coordination, Employee Data Management, Benefits Administration, HR Compliance and HR Helpdesk or Case Management.
Experience working with global or large enterprise HR Shared Services environments.
Strong stakeholder management and cross-functional collaboration skills.
Technical Skills
Hands-on experience with HRMS platforms such as Workday, SAP SuccessFactors, Oracle HCM, ServiceNow HRSD, PeopleSoft or similar systems.
Experience with workflow automation and digital HR solutions.
Strong HR analytics and reporting capabilities.
Excellent knowledge of HR dashboards, KPIs, SLAs and operational metrics.
Advanced Excel and PowerPoint skills.
Preferred Skills
HR Shared Services Transformation.
HR Process Excellence.
Global Process Standardization.
Change Management.
Digital HR.
HR Automation.
Continuous Improvement.
Lean or Six Sigma is preferred.
Project Management.
HR Analytics.
Employee Experience.
Education
MBA or PGDM in Human Resources or equivalent.
Lean Six Sigma, PMP or HR Transformation certifications will be an added advantage.
Ideal Candidate Profile
Candidates should have successfully led HR Shared Services transformation projects.
Experience implementing technology-enabled HR processes is required.
Strong exposure to HR operations and HR service delivery.
Excellent analytical and problem-solving capabilities.
Ability to influence senior stakeholders and drive organizational change.
Experience working in large organizations with global HR processes.
Interested candidates are requested to share their updated resume along with Total Experience, Relevant HR Shared Services Experience, Current CTC, Expected CTC, Notice Period, Reason for Job Change, Current Location, willingness to work from the office 5 days a week and preferred work location between Chennai, Thoraipakkam and Bangalore, Murugeshpalya.
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ABHIJEET SAWANT - MUMBAI
Honest Shelters Pvt Ltd, Mumbai - Head HR
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