Job Description
Criteo is hiring a People Relations Advisor, India for its Gurgaon office with a hybrid work model. Criteo is a Commerce Intelligence Platform that helps businesses turn shopper signals into commerce outcomes through proprietary commerce intelligence and AI-driven solutions. The company offers a collaborative, diverse, and inclusive work environment with opportunities for learning, career growth, and employee wellbeing.
Key Responsibilities
Employee Relations Case Support
Manage day-to-day employee relations matters including gathering facts, documenting issues, and supporting case resolution in partnership with People Business Partners and senior People stakeholders.
Support disciplinary and grievance processes by helping managers follow the appropriate processes and documentation requirements.
Guide managers on employee relations topics using a practical, compliant, and culturally appropriate approach for India.
Conduct initial reviews and fact-finding on employee relations matters, summarize findings, and escalate complex or high-risk issues when required.
Collaborate closely with People Business Partners across India and APAC as well as managers based in India.
Apply practical and business-oriented solutions to employee relations topics while ensuring compliance with local practices.
Partner with the wider People Team to ensure timely and consistent support.
Support APAC People Business Partners and global People stakeholders on India-specific employee relations and compliance matters.
Compliance and Policy Support
Coordinate with People Business Partners and Centers of Expertise including Learning and Development, Compensation and Benefits, People Operations, and Talent Acquisition to align global processes with Indian regulations.
Support drafting, updating, and implementing local Human Resources policies and processes to meet legislative and business requirements.
Provide guidance to People Operations regarding India regulations, policy interpretation, and local practices.
Monitor labour law developments and market trends in India and share updates with the People Team.
Collect information on industry and competitor practices to support internal recommendations.
Support communication and coordination with external legal counsel and authorities on employee relations and compliance matters when required.
Candidate Requirements
Minimum 3 to 4 years of Human Resources experience with exposure to employee relations and compliance.
Ability to independently manage standard employee relations cases while recognizing when to escalate complex matters.
Experience working in a fast-paced and changing environment.
Strong knowledge of Indian labour laws and local market practices.
Excellent analytical, problem-solving, organizational, and decision-making skills.
Strong communication, listening, collaboration, and stakeholder management abilities.
Ability to prioritize multiple deadlines effectively.
Fluency in written and spoken English.
University degree required. Degree in Human Resources or Labour Law is preferred.
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