Amplify is a fast growing SaaS company delivering cloud communications solutions to healthcare and enterprise customers across the United States.
Remote
The People & Operations Manager will support both people operations and day to day business operations in a structured and fast moving remote environment. This role goes beyond traditional HR support and includes supporting hiring and onboarding, maintaining operational structure and reporting, tracking performance, identifying gaps, following up with managers, and ensuring accountability. Strong communication, organization, and ownership are essential as you will work closely with global teams.
Key Responsibilities
Manage end to end hiring coordination from job posting through onboarding.
Source candidates using LinkedIn, job boards, and employee referrals.
Screen resumes and conduct initial interviews.
Coordinate interviews and feedback loops with hiring teams.
Maintain accurate and updated candidate pipelines.
Ensure smooth onboarding and completion of employee documentation.
Maintain employee records and HR documentation.
Track onboarding progress and ensure all required activities are completed.
Support employee queries and assist with day to day HR processes.
Maintain confidentiality of sensitive employee information.
Support policy communication and ensure compliance.
Maintain trackers for hiring pipeline, onboarding status, and employee performance flags.
Monitor reports to identify missing updates, hiring delays, onboarding delays, and performance inconsistencies.
Flag issues proactively and follow up with relevant stakeholders.
Identify organizational gaps and recommend improvements to people, teams, and operational effectiveness.
Support the development and continuous improvement of performance management frameworks, career progression, and organizational processes.
Analyze workforce trends, employee feedback, and performance data to identify opportunities for improvement.
Drive continuous improvement initiatives that enhance employee experience, accountability, and operational efficiency.
Identify repetitive manual workflows and implement AI powered or automated solutions to improve scalability and productivity.
Develop and maintain scalable HR and operational processes that support company growth.
Follow up with managers regarding hiring feedback delays, performance issues, missing reports, and operational updates.
Communicate professionally with global stakeholders and escalate issues when necessary to maintain accountability across teams.
Key Performance Indicators include improving hiring speed and quality through reduced time to fill positions and strengthening organizational effectiveness and operational excellence by leveraging AI.
Qualifications
Three to four years of experience in an HR Lead or People Operations role within a startup or fast paced remote company.
Fluent English with excellent written and verbal communication skills.
Experience supporting organizational development initiatives including performance management, organizational design, or continuous improvement.
Comfortable working in remote first and technology driven environments.
Comfortable using AI tools and automation platforms to improve productivity and operational outcomes.
Experience identifying process inefficiencies and implementing automation or AI assisted improvements is a strong advantage.
Bonus Qualifications
Understanding of how automation and AI can create scalable, accurate, and efficient people and business operations.
Ability to identify repetitive workflows and recommend technology driven improvements.
Experience developing competency frameworks, career pathways, or performance review processes.
Experience supporting organizational change in a high growth or remote first environment.
Why Join Us
At Amplify, HR is operational rather than administrative. You will play a key role in shaping how the company grows, manages, and supports a global high performance team. This role offers real ownership, visibility, and the opportunity to make a meaningful impact while growing alongside the business.
Interview Process
AI Screening.
AI Interview.
Live Interview with the Hiring Manager.
Case Assessment.
Final Panel Interview.
Salary 5000 USD.
