PCCS Logistics Pvt. Ltd. is hiring a Human Resources Manager to establish and lead the company's first dedicated Human Resources function. Logistics and Supply Chain. The company has operated for over two decades without a formal HR department and is looking for an experienced HR professional to build the complete HR function from the ground up, including policies, compliance systems, recruitment processes, performance management, employee documentation, and organizational culture. This is a founding, hands-on role that requires creating HR systems rather than maintaining existing ones.
The selected candidate will work closely with leadership to establish HR as a trusted and strategic function in an organization where people decisions have traditionally been handled informally by department and operations heads. The workforce includes office employees, warehouse staff, drivers, and contract or vendor-supplied labour.
Key Responsibilities
Design, establish, and continuously improve HR policies, procedures, and standard operating procedures covering the complete employee lifecycle from hiring to exit.
Manage end-to-end recruitment and manpower planning for office staff, warehouse and operations personnel, and contract labour.
Develop and implement a structured performance management and appraisal process including goal setting, performance reviews, documentation, and employee development.
Handle employee relations, grievances, disciplinary matters, and challenging HR conversations professionally while introducing formal HR practices.
Set up and administer payroll processing, attendance management, and leave management systems for both office-based and field employees.
Establish and ensure complete compliance with Indian labour laws and statutory requirements including PF, ESIC, Shops and Establishment Act, Contract Labour Act, Bonus Act, Gratuity, and other applicable regulations by building compliance infrastructure from the ground up.
Design and implement employee engagement, retention, and workplace culture initiatives suitable for a company introducing HR for the first time.
Conduct employee induction, onboarding, training, and development programs.
Build and maintain HR documentation, employee records, MIS reports, and HR databases.
Act as a trusted strategic HR partner to the leadership team through consistent execution and professional guidance.
Manage relationships with manpower agencies, staffing vendors, contractors, and government or labour authorities.
Candidate Requirements
Minimum 7 years of HR experience including at least 5 years in a managerial or independent HR ownership role.
Previous experience establishing or building an HR function from scratch is strongly preferred.
Strong practical knowledge of Indian labour laws, statutory compliance, and HR policy drafting.
Ability to introduce and enforce structured HR processes in an organization with limited formal HR practices.
Excellent communication, leadership, stakeholder management, and interpersonal skills.
Experience in Logistics, Supply Chain, Courier, Manufacturing, or other operations-driven industries with office, field, and contract workforces is highly preferred.
Ability to maintain confidentiality and demonstrate high professional integrity.
Proficiency in Microsoft Office, HRMS, and payroll software.
Comfortable handling both strategic HR responsibilities and day-to-day operational execution.
Educational Qualification
MBA or PGDM in Human Resources or equivalent qualification.
Master's Degree in Human Resources or Human Resource Management.
MBA in any specialization with significant HR experience will also be considered.
Female candidates are preferred.
Location: Delhi Haat, INA, New Delhi.