Intileo is looking for an experienced Learning & Development Manager to drive learning initiatives, leadership development, and capability-building programs in the luxury segment. The ideal candidate should have 7+ years of experience from a Luxury or Ultra-Luxury brand with a strong passion for developing people and delivering exceptional learning experiences.

The selected candidate will be responsible for designing and implementing learning strategies, developing leadership capabilities, creating employee development programs, and supporting talent growth initiatives. The role requires strong understanding of luxury industry standards and the ability to build impactful learning experiences aligned with organizational goals.

Preferred background includes experience in Luxury Retail, Ultra-Luxury Brands, or Luxury Hospitality sectors. Candidates with expertise in leadership development, talent development, corporate training, and people development initiatives are encouraged to apply.

TechU Innovation Labs is looking for an experienced HR Operations Manager to lead and streamline HR operations. The selected candidate will be responsible for managing end-to-end HR operations and employee lifecycle activities while ensuring smooth execution of HR processes across the organization.

The role involves overseeing onboarding, offboarding, payroll coordination, HRMS management, statutory compliance, and maintaining accurate HR documentation. The candidate will also support employee engagement initiatives and contribute towards continuous improvement of HR processes.

The ideal candidate should have 4–5 years of experience in HR Operations with strong knowledge of HRMS, labour laws, payroll processes, and HR compliance. The candidate should possess excellent communication skills, organizational abilities, and the capability to manage multiple HR responsibilities effectively.

Poddar Diamonds is looking for a Sr. Associate – Human Resources to manage end-to-end HR operations and support talent acquisition, employee engagement, learning and development, and compliance activities. The position is based in Lower Parel, Mumbai and requires a proactive HR professional who can work effectively in a fast-paced team environment.

The selected candidate will be responsible for driving end-to-end recruitment activities including sourcing candidates, screening resumes, scheduling interviews, managing job listings across platforms like LinkedIn, Naukri, and referral networks, coordinating interview logistics, maintaining hiring trackers, and reporting recruitment metrics such as turnaround time and source effectiveness.

The role also includes managing HR operations and compliance activities such as onboarding and offboarding processes, employee documentation, system setup, exit formalities, maintaining employee records and HRMS data, tracking attendance, leave, and shift records, coordinating payroll inputs with the accounts team, and supporting updates to HR policies, SOPs, and employee handbooks.

The candidate will support Learning and Development initiatives by identifying training needs, coordinating induction and functional training sessions, tracking training attendance, collecting feedback scores, and coordinating with external vendors for specialized training programs.

The role also involves planning and executing employee engagement initiatives including Fun Fridays, team outings, milestone celebrations, pulse surveys, and eNPS activities. The candidate will act as a first point of contact for employee queries and help build a positive workplace culture.

The ideal candidate should have 3–5 years of experience in an HR Generalist role with strong exposure to recruitment coordination and sourcing. The candidate should have a basic understanding of Indian labour laws and statutory compliance, good communication skills, interpersonal abilities, ownership mindset, and willingness to learn and grow.

We are seeking a seasoned DGM – Human Resources to lead the Human Resources and Industrial Relations function for a leading manufacturing organization in Mumbai, Maharashtra. This is a strategic leadership role requiring extensive experience in HR Operations, Industrial Relations, Talent Management, Statutory Compliance, and Employee Lifecycle Management.

The ideal candidate will be responsible for driving HR strategy, governance, policy formulation and implementation, workforce planning, talent management, employee engagement, and ensuring effective HR operations aligned with business objectives.

The candidate should have progressive HR & IR experience in the Manufacturing or Engineering industry with proven expertise in Industrial Relations, wage settlements, union management, employee lifecycle management, disciplinary actions, domestic enquiries, and employee engagement initiatives.

The role requires strong knowledge of Factory Acts, Labour Laws, Statutory Compliance, and HR Governance. The candidate should possess excellent leadership, stakeholder management, communication, and decision-making skills to effectively manage organizational HR requirements.

Core competencies include HR Strategy and Governance, Industrial Relations, Wage Settlement and Union Management, Talent Acquisition, Workforce Planning, Performance Management, Talent Management, Learning and Development, HR Operations, Compliance, Factory and Labour Law Compliance, Employee Relations, Leadership, and Team Development.

Jaro Education is looking for an experienced HR Business Partner to join its team in Goregaon, Mumbai. At Jaro Education, people are at the heart of every success story, and this role provides an opportunity to build the future by partnering with business leaders and driving impactful people strategies.

The selected candidate will be responsible for strategic alignment, performance and talent management, employee relations, change management, and HR data and analytics. The role requires strong business understanding, stakeholder management skills, and the ability to contribute towards organizational growth through effective HR practices.

Jaro Education is India's leading online higher education and upskilling company, proudly listed on the NSE and BSE. The company provides an opportunity to collaborate with business leaders, shape people strategy, and work with top institutions including IITs, IIMs, XLRI, and more.

Ambiraj Consulting Pvt Ltd is looking for an experienced and proactive HR Specialist / HR Executive (HR & Admin) to manage end-to-end human resources and administrative operations. The ideal candidate should have 3–6 years of HR experience with excellent communication skills and the ability to independently handle recruitment, employee engagement, payroll coordination, compliance, and office administration while fostering a positive workplace culture.

The role involves managing the complete recruitment lifecycle including sourcing, screening, interviewing, offer rollout, and onboarding. The candidate will be responsible for maintaining employee records, HR documentation, attendance, HR databases, payroll inputs, leave management, statutory compliance, performance management support, employee relations, grievance handling, disciplinary matters, workforce planning, HR reporting, and policy implementation.

The position also includes organizing employee engagement initiatives such as Fun Fridays, birthday celebrations, cultural events, and team-building activities. The candidate will conduct monthly employee meetings to communicate updates, gather feedback, and strengthen employee engagement.

The HR Executive will also manage day-to-day office administration, coordinate with vendors for office supplies, maintenance, housekeeping, and facility management. Responsibilities include handling procurement, travel arrangements, meeting scheduling, event coordination, maintaining contracts, agreements, administrative documentation, and ensuring workplace safety, hygiene, and compliance with company policies and standards.

The candidate should have strong stakeholder and employee management abilities, good understanding of HR operations and employment laws, high professionalism, integrity, confidentiality, and strong planning, multitasking, and organizational skills.

Holcim is hiring a Global People Analytics Lead for its Navi Mumbai, Maharashtra, India location. Holcim is a global leader in sustainable building solutions, creating value across the built environment through innovative and sustainable construction solutions. The company operates across multiple markets worldwide with a strong focus on sustainability, digital transformation, and people-driven growth.

The Global People Analytics Lead will act as the architect of a fact-based workforce strategy by transforming traditional HR reporting into predictive analytics solutions that support executive decision-making. The role requires collaboration with global People leaders, Finance teams, HRIS teams, IT teams, and regional stakeholders to democratize workforce data, implement AI-driven analytics, and support strategic workforce planning.

Key Responsibilities:
Develop strategic workforce insights by analyzing complex workforce data and delivering predictive insights related to workforce strength, talent retention, workforce aging impact, and business growth.

Translate statistical analysis and data outputs into executive-level insights and business recommendations to support fact-based decision-making.

Partner with HRIS and IT teams to drive AI-enabled analytics transformation and replace manual reporting processes with self-service Business Intelligence solutions.

Maintain global workforce data integrity by establishing a reliable single source of truth and leading data validation processes for governance frameworks including CSRD, ESG, and annual reporting requirements.

Build scalable data models, analyze workforce trends, identify data gaps, and provide proactive solutions based on business needs.

Collaborate with global People teams, Finance, and regional stakeholders to improve workforce planning and analytics capabilities.

Support continuous improvement of HR analytics processes through automation, advanced reporting, and data-driven solutions.

Qualifications and Skills:
University degree in Business Analytics, Data Science, Statistics, Economics, Information Systems, or any quantitative field.

5-8+ years of experience in reporting, workforce analytics, HR analytics, or business intelligence, preferably within a complex global matrix organization.

Strong expertise in data visualization tools including Power BI and Tableau.

Experience working with enterprise HR systems, preferably SuccessFactors.

Proven ability to develop data models, audit data integrity, analyze trends, and identify business insights from workforce data.

Strong analytical mindset with the ability to understand complex data and provide actionable recommendations.

Entrepreneurial approach with the ability to identify data anomalies and proactively develop solutions.

Business-level English fluency required. Knowledge of French, German, or Spanish is an added advantage.

Willingness to travel internationally up to 20%.

Benefits: Hybrid work contract, subsidized childcare, paid maternity and paternity leave, company-sponsored training and professional development opportunities, subsidized meals, employee discounts, company gifts, long-service awards, employee referral bonus, comprehensive pension fund, and employee savings scheme.

IDFC FIRST Bank is hiring a Senior Talent Acquisition Manager for its Mumbai, Maharashtra, India location. The role focuses on leading talent acquisition strategy and managing the complete recruitment lifecycle to attract, hire, and retain top talent.

The ideal candidate will have strong experience in talent acquisition management, recruitment strategy, stakeholder collaboration, candidate engagement, and managing multiple hiring priorities in a fast-paced environment.

Key Responsibilities:
Develop and implement effective talent acquisition strategies to attract high-quality talent aligned with business requirements.

Manage the complete recruitment lifecycle including sourcing, candidate screening, interview coordination, selection, and offer management.

Collaborate with hiring managers to understand workforce requirements, role expectations, and staffing needs.

Build and maintain strong relationships with candidates, hiring managers, and external recruitment partners.

Drive recruitment processes and ensure a positive candidate experience throughout the hiring journey.

Stay updated with industry trends, recruitment practices, and emerging talent acquisition strategies.

Support continuous improvement of recruitment processes to enhance hiring efficiency and effectiveness.

Qualifications and Skills:
Bachelor's degree in Human Resources or related field.

Proven experience as a Talent Acquisition Manager or similar leadership role.

Strong understanding of recruitment processes, sourcing strategies, and talent acquisition best practices.

Excellent communication, stakeholder management, and interpersonal skills.

Ability to work in a fast-paced environment, manage multiple priorities, and deliver hiring outcomes.

Accelya is hiring an Associate - Administration (Regional HR) for its Pune/Pimpri-Chinchwad Area, Maharashtra, India location. Accelya is a leading global software provider to the airline industry, powering more than 200 airlines with an open and modular software platform. The company supports airline financial and commercial transformation by simplifying processes and enabling the air transport community to move forward through technology.

The role focuses on providing regional HR generalist support to employees and managers across assigned markets. The ideal candidate will assist with HR processes, employment matters, onboarding and offboarding activities, employee queries, HR compliance, HR systems, and people operations across a global multicultural workforce.

Key Responsibilities:
Provide first-line HR support to employees and managers in assigned regional markets by addressing HR queries, policies, and processes while ensuring alignment with local employment legislation.

Coordinate onboarding and offboarding processes for new employees and leavers across assigned regions, ensuring a smooth, compliant, and positive employee experience.

Maintain accurate employee records in Workday HCM and ensure regional employee data is updated and aligned with local employment terms.

Support employee relations matters at an initial stage and escalate complex cases to senior HR professionals for further guidance.

Assist in administering local benefits, leave entitlements, and compensation-related processes based on regional requirements.

Use generative AI tools such as Claude, ChatGPT, Microsoft Copilot, or equivalent tools to draft HR communications, policy summaries, and manager guidance documents for regional teams.

Support HR compliance activities including local statutory reporting, audit preparation, and employment documentation management.

Collaborate with global HR teams and stakeholders to ensure consistent HR service delivery across regions.

Qualifications and Skills:
0-2 years of experience in an HR Generalist, Regional HR, HR Coordinator, or HR Operations role.

Basic understanding of employment laws and HR processes in at least one relevant jurisdiction.

Good communication skills with a professional and helpful approach while interacting with employees and managers.

Experience with Workday or comparable HRIS platforms for maintaining employee records is preferred.

Strong organizational skills with attention to detail and the ability to manage multiple priorities.

Bachelor's degree in HR, Business, or related field. CIPD Level 3 or equivalent certification is preferred.

Preferred Skills:
Familiarity with Workday HCM AI features for employee data management, automated workflows, and basic workforce reporting.

Experience using generative AI tools such as Claude, ChatGPT, Microsoft Copilot, or similar tools for HR communication, policy summaries, and cross-cultural guidance documents.

Awareness of AI applications in HR operations including automated onboarding workflows and AI-assisted policy translation.

Interest in multi-country HR management and experience working in a global, multicultural organization.

Baker Hughes is hiring a People & Culture Specialist - Experience & Performance for its India location. This role reports into the P&C XP Leader - India and focuses on providing employee support excellence across India businesses. The position requires collaboration with business leaders, regional HR teams, HR Centers of Excellence including Total Rewards, Talent Acquisition, Labor Relations, Service Delivery, Payroll, and other functional teams.

The ideal candidate will have strong HR partnership experience, business understanding, talent management expertise, stakeholder management skills, and the ability to support workforce planning, employee engagement, HR initiatives, policy development, and process improvements.

Key Responsibilities:
Participate in key management discussions and provide HR inputs for regional projects, long-term workforce planning, and employee engagement initiatives.

Partner with business leaders to provide guidance on workforce planning, reorganizations, mergers and acquisitions, restructuring activities, bid processes, scoping, and planning.

Provide regional guidance on employee movements including promotions, salary changes, and workforce planning while supporting execution to ensure availability of quality talent.

Support HR diligence and integration initiatives as part of organizational transformation and other HR programs.

Drive evolution of HR programs and practices across the region including project management for business HR initiatives.

Provide recommendations for regional HR policies aligned with local legislation in collaboration with HR Centers of Excellence.

Communicate policy changes and updates effectively to relevant stakeholders.

Identify opportunities for Tier 0 expansion, create knowledge articles, update country HR manuals, and support escalated Tier 2 cases within defined SLAs.

Provide guidance and solutions for business challenges that are not covered by existing policies while ensuring compliant and effective HR solutions.

Support employee experience initiatives and contribute to building a strong workplace culture.

Qualifications and Skills:
Bachelor's or Master's degree in Human Resources Management, Psychology, or related field from an accredited university or college.

Hands-on experience in HR partnership with the ability to balance strategic responsibilities and operational execution.

Strong passion for talent management and proven experience in implementing talent strategies that support business growth.

Ability to manage multiple stakeholders with strong collaboration, communication, and influencing skills.

Strong commercial acumen, analytical ability, and capability to use data for business insights.

Experience leading projects, process improvements, and policy formulation initiatives.

Excellent verbal and written communication skills.

Ability to work in a flexible environment and manage priorities effectively.

Agratas, a wholly owned subsidiary of Tata Sons, is hiring a DGM Total Rewards for its Bengaluru, Karnataka, India location. Agratas designs, develops, and manufactures high-quality, high-performance, sustainable battery technologies for mobility and energy sectors. The company is a scale-up business with a start-up mindset focused on green growth and technological innovation.

The role is part of the Rewards Center of Excellence and requires an experienced rewards professional who can design, govern, and execute key reward programs across the organization. The position focuses on Long Term Incentive Plans, Short Term Incentive Programs, benefits, reward policies, analytics, governance, and core rewards processes.

Key Responsibilities:
Design and manage Long Term Incentive programs including ESOPs, RSUs, PSUs, and phantom plans aligned with business goals and shareholder value creation.

Manage LTI cycles including grant design, valuation, employee communication, vesting, and payout processes.

Develop performance-linked reward frameworks using business KPIs and partner with finance and leadership teams on equity dilution and cost modelling.

Define and embed Total Rewards Philosophy in collaboration with leadership and HR teams.

Design competitive and scalable rewards frameworks and policies aligned with business requirements and market benchmarks.

Conduct regular policy governance, audits, and market reviews to maintain competitiveness while ensuring cost control.

Ensure compliance with local regulations, internal controls, and data governance requirements across reward processes.

Drive policy simplification and improve employee understanding of rewards programs.

Create inclusive rewards strategies to attract, engage, and retain a diverse workforce.

Manage annual salary review processes including market benchmarking, budget modelling, pay ranges, guidelines, and governance controls.

Design short-term incentive programs, reward frameworks, and policy enhancements.

Collaborate with HR Centers of Excellence, HR Operations, and HR Business Partners to ensure smooth execution of rewards processes.

Build analytical models, dashboards, and insights to support reward decisions and workforce planning.

Present reward insights and recommendations to senior stakeholders with strategic clarity.

Partner with HR Technology teams to implement and optimize reward platforms.

Leverage predictive analytics for workforce and reward planning initiatives.

Qualifications and Skills:
5 to 8 years of experience in Total Rewards with strong exposure to compensation, benefits, incentive programs, and rewards strategy.

MBA from Tier 1 or Tier 2 campus preferred.

Experience working with multinational organizations and rewards consulting environments is preferred.

Strong understanding of numeracy, financial modelling, compensation analytics, and reward frameworks.

Advanced skills in data analytics tools including Excel, Power BI, Tableau, or similar platforms.

Excellent communication skills with the ability to simplify complex reward concepts for stakeholders.

Experience in R&D, manufacturing, or engineering industries is preferred.

Understanding of global job levelling frameworks and market reward models.

Strong design thinking, solution orientation, business understanding, analytical capability, and stakeholder partnering skills.

Wood is hiring an HR Administrator for its Gurugram, Haryana, India location. This is a hybrid opportunity focused on managing employee benefits administration, HR systems, reporting, process documentation, payroll coordination, and employee support activities.

The ideal candidate will have strong HR operations experience with excellent communication skills, proficiency in Excel and Word, and the ability to manage benefits processes, data accuracy, stakeholder coordination, and continuous improvement initiatives.

Key Responsibilities:
Manage employee enrollment, updates, and terminations across various benefit programs including Health Insurance, Life Insurance, and other company-sponsored benefits.

Prepare and analyze monthly, quarterly, and annual benefits reports, dashboards, and operational data insights.

Maintain accurate benefits data within HR systems and ensure timely updates to employee records.

Develop, review, and maintain Standard Operating Procedures (SOPs), process documents, work instructions, and knowledge management repositories.

Coordinate with payroll teams to process benefit-related deductions, adjustments, reconciliations, and error corrections.

Manage UK benefits administration activities including vendor invoice validation, processing, reconciliation, and issue resolution.

Ensure timely processing and payment of benefits invoices while collaborating with vendors to resolve discrepancies.

Perform regular audits of benefits data to ensure accuracy, compliance, and data integrity.

Support benefits renewal activities, annual enrollment processes, and employee benefit communication initiatives.

Act as the point of contact for employee queries related to benefits, eligibility, coverage, deductions, and enrollment status.

Collaborate with HR Business Partners, payroll teams, finance teams, internal stakeholders, and external benefit providers to ensure seamless HR service delivery.

Monitor service delivery performance and ensure compliance with Service Level Agreements (SLAs), quality standards, and operational controls.

Identify process improvement opportunities and support automation initiatives to enhance operational efficiency and employee experience.

Use advanced Excel functions including VLOOKUP, XLOOKUP, Pivot Tables, formulas, data validation, and reporting tools for analysis and reporting.

Qualifications and Skills:
Business or HR Degree or relevant qualification is preferred but not mandatory.

Strong written and verbal English communication skills.

Good knowledge of HR administration, benefits processes, and employee lifecycle activities.

Strong skills in Microsoft Excel and Word.

Ability to manage data accurately, perform analysis, coordinate with multiple stakeholders, and deliver quality HR support.

Syneos Health is hiring a Principal Compensation Analyst for its Serilingampalli, Telangana, India location. This is a hybrid opportunity within the Total Rewards team. Syneos Health is a leading fully integrated life sciences services organization that supports customers across the drug development and commercialization continuum.

The role focuses on compensation analysis, market benchmarking, salary data management, compensation strategy support, and delivering actionable insights to support business decisions. The ideal candidate will have strong expertise in compensation principles, data analysis, salary surveys, market research, and stakeholder management.

Key Responsibilities:
Conduct comprehensive market research using external salary surveys such as Mercer, Radford, and other compensation benchmarking platforms to gather data on competitor compensation practices across various job roles.

Analyze market trends, identify industry benchmarks, and assess company competitiveness through compensation data analysis.

Perform ad-hoc market analysis to support compensation initiatives and business requirements.

Clean, manipulate, and analyze large datasets from multiple sources to generate actionable insights aligned with business strategy.

Develop detailed reports and presentations highlighting compensation trends, market positioning, and recommendations for salary adjustments.

Maintain salary ranges based on market data and ensure alignment with company compensation strategy.

Review annual survey participation and budget requirements while providing recommendations for improvements.

Manage the annual survey matching process and maintain strong relationships with compensation survey providers.

Maintain and enhance market databases to support compensation planning and benchmarking activities.

Explore and implement new ways of working by leveraging AI capabilities in compensation benchmarking and analytics.

Collaborate with HR stakeholders and cross-functional teams to support compensation programs and initiatives.

Qualifications and Skills:
Bachelor’s degree in Human Resources, Business, Finance, or related field.

Strong understanding of compensation principles, total rewards practices, and market benchmarking processes.

Advanced proficiency in Microsoft Excel and data analysis tools.

Experience working with compensation survey platforms. Experience with Payfactors is an added advantage.

Ability to interpret complex compensation data and convert insights into actionable recommendations.

Strong knowledge of industry trends, competitive compensation landscape, and salary benchmarking practices.

Excellent written and verbal communication skills with the ability to present findings to senior management and HR stakeholders.

Ability to collaborate effectively with cross-functional teams and manage compensation projects.

Accenture in India is hiring a Manager - Learning Advisor for its Hyderabad, Telangana, India location. This is a remote opportunity focused on leading end-to-end academic delivery operations across multiple learning programs. The role requires expertise in academic delivery, freelancer hiring, faculty onboarding, resource planning, stakeholder management, program execution, LMS coordination, process management, and performance tracking.

The ideal candidate will be responsible for ensuring delivery excellence through effective freelancer hiring, faculty onboarding, resource allocation, scheduling, stakeholder collaboration, and process optimization. The role focuses on driving seamless program execution, maintaining high delivery standards, and delivering exceptional learner experiences through collaboration with internal teams and external academic talent.

Key Responsibilities:
Lead end-to-end academic delivery operations across multiple learning programs and ensure effective execution.

Manage the complete freelancer hiring lifecycle including sourcing, screening, onboarding, contracting, and deployment of trainers, mentors, evaluators, and faculty members.

Build and maintain a strong freelance talent pool to support current and future learning delivery requirements.

Plan faculty allocation, scheduling, and utilization to ensure timely and efficient program delivery.

Monitor delivery quality, learner experience, and adherence to defined SLAs and quality standards.

Collaborate with curriculum, content, learner success, technology, and business teams to ensure smooth program execution.

Track operational metrics, faculty performance, learner feedback, and delivery KPIs to identify improvement areas and drive continuous improvement.

Manage delivery risks, escalations, and resource challenges while ensuring minimal disruption to learning programs.

Drive process standardization, operational efficiency, and automation initiatives across academic delivery functions.

Build strong relationships with freelance faculty, academic partners, and internal stakeholders to ensure high satisfaction levels.

Manage budgets related to freelancer engagement and delivery operations while optimizing resource utilization.

Qualifications and Skills:
Graduate with 12+ years of experience in Academic Delivery, Academic Operations, Program Operations, or EdTech Operations. MBA preferred.

Proven experience in freelancer or faculty hiring, onboarding, and operations management at scale.

Strong expertise in workforce planning, scheduling, delivery management, academic operations, and program execution.

Experience managing cross-functional stakeholders and multiple concurrent programs.

Strong analytical skills with the ability to monitor KPIs, identify process gaps, and implement corrective actions.

Excellent communication, leadership, stakeholder management, presentation, and problem-solving skills.

Experience working with LMS platforms and academic delivery tools is preferred.

Prior experience in the EdTech industry is highly preferred.

Demonstrated ability to lead teams and drive operational excellence in a fast-paced environment.

Deloitte is hiring a Specialist Assistant Manager - Talent Development - Learning Delivery for its Hyderabad, Telangana, India location. This role is part of the USI Learning Delivery team and focuses on client, stakeholder, and team management. The position requires excellent verbal and written communication skills to effectively collaborate with diverse internal stakeholders across different levels.

The role is responsible for supporting the planning, coordination, and delivery of learning programs for USI Talent Learning and Development teams across Audit, Advisory, Tax, Consulting, and Enabling Areas. The ideal candidate will have experience in learning operations, program delivery, stakeholder management, reporting, process improvement, and team leadership.

Key Responsibilities:
Support the planning and delivery of learning programs for USI Talent Learning and Development teams across multiple business functions including Audit, Advisory, Tax, Consulting, and Enabling Areas.

Act as an advisor to stakeholders by managing service expectations, evaluating service levels, and communicating timelines, risks, challenges, and delays effectively.

Monitor learner and program metrics, prepare dashboards and reports, and identify process gaps through root cause analysis.

Manage learning program delivery activities, maintain process documentation including standard operating procedures, checklists, and RACI materials, and drive process improvements as required.

Lead a team of learning delivery professionals by assigning work, reviewing quality, coaching team members, and managing performance against service level expectations.

Collaborate with internal stakeholders to ensure consistent, timely, and high-quality learning operations delivery.

Support operational execution, stakeholder engagement, and continuous improvement initiatives within the learning delivery function.

Qualifications and Skills:
7+ years of experience in learning operations, learning program delivery, talent operations, or program management.

Experience supporting the planning and execution of learning programs for internal stakeholders or business teams.

Experience managing program metrics, dashboards, reports, and executive summaries.

Strong proficiency in Microsoft Excel and PowerPoint in a business environment.

Experience creating and maintaining process documentation including standard operating procedures, checklists, and RACI materials.

Experience managing or coaching team members and reviewing work quality.

Ability to manage multiple concurrent tasks, prioritize responsibilities, and meet established deadlines.

Preferred Skills:
Experience supporting learning programs across multiple business groups or service lines.

Experience with service level agreement tracking and stakeholder reporting.

Experience identifying process gaps and implementing process improvement initiatives.

Experience working with learning platforms such as NextGen or SABA.

Experience preparing leadership review materials, recommendations, and business presentations.