Job Description
Solenis is hiring an HR Operations Senior Associate to join its Global Excellence Center (GEC) in Hyderabad. Solenis is a leading global producer of specialty chemicals delivering sustainable solutions for water-intensive industries including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Headquartered in Wilmington, Delaware, the company operates more than 70 manufacturing facilities and employs over 23,000 professionals across 130 countries. The Hyderabad Global Excellence Center supports global operations through IT, analytics, finance, HR, and other critical business functions. This is a hybrid, full-time permanent opportunity focused on driving operational excellence, process improvement, and high-quality HR service delivery.
Job Summary
The HR Operations Senior Associate will support global HR Operations initiatives by ensuring operational excellence, maintaining HR processes, managing employee inquiries, supporting HR systems, and contributing to continuous process improvements. The role serves as a technical point of contact across HR Operations and collaborates with internal stakeholders, employees, vendors, and HR Business Partners to deliver efficient HR services.
Key Responsibilities
Support the day-to-day operations of the Solenis HR Solutions Center and contribute to a streamlined HR service delivery model.
Serve as the Leave of Absence Coordinator for North America by supporting employees, coordinating with leave administration vendors, processing leave transactions in Workday, and responding to employee, manager, and HR Business Partner inquiries.
Process and maintain employment documentation including I-9 employment eligibility verification, personnel records, employment changes, and termination documentation.
Drive operational excellence by identifying opportunities to improve HR processes, increase efficiency, and streamline workflows.
Support the development and maintenance of HR knowledge bases to enable employee self-service.
Maintain employee data integrity within HRIS and ensure all employee transactions are accurate, compliant, and completed on time.
Support documentation, policy management, retention activities, and global HR process standardization.
Leverage systems including Workday Help, Workday, SharePoint, InSight, and other HR tools to improve HR information accessibility.
Support HR Operations reporting using metrics, dashboards, and KPIs to measure service delivery performance.
Recommend process improvements, customer service enhancements, policy updates, and operational efficiencies.
Coordinate with third-party vendors and internal stakeholders to support HR Operations initiatives.
Develop user documentation, guidelines, standard operating procedures, and training materials.
Provide system and process training for employees and HR users.
Support or lead HR projects, perform ad hoc analysis, and provide additional support during critical HR initiatives.
Required Qualifications
Bachelor's degree from an accredited institution or equivalent professional experience.
Minimum 2 years of experience supporting HR Operations.
Strong knowledge of HR Operations processes and service delivery.
Experience with Microsoft Excel, Word, PowerPoint, SharePoint, and ticketing systems.
Workday experience is preferred.
Experience with Workday Help or similar case management systems is preferred.
Strong project management and organizational skills.
Ability to manage multiple assignments, priorities, dependencies, and timelines.
Strong analytical, problem-solving, and critical thinking abilities.
Excellent verbal and written communication skills.
Ability to maintain confidentiality and exercise sound judgment.
Experience in mergers and acquisitions or divestiture environments is preferred.
International or global HR experience is preferred.
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