Job Description
EXL is hiring a Resource Management Executive to support resource allocation, workforce planning, bench management, demand fulfillment, and utilization tracking across business units. EXL is a global analytics and digital operations company that helps businesses transform through data-driven insights, technology, and operations management solutions. The role requires close collaboration with delivery teams, hiring managers, recruiters, HR teams, and leadership to ensure effective resource deployment, staffing efficiency, and workforce readiness.
Job Summary
The Resource Management Executive will be responsible for managing resource allocation activities, tracking staffing demands, supporting bench management, coordinating workforce readiness initiatives, and maintaining accurate resource management records. The role plays a key part in optimizing resource utilization and supporting organizational staffing and skill development initiatives.
Key Responsibilities
Resource Allocation
Oversee deployment of resources to projects based on skill requirements, availability, and business priorities.
Track open resource demands and support fulfillment through internal staffing channels and recruitment teams.
Maintain resource allocation records and ensure all required information is accurately captured in ServiceNow.
Coordinate discussions between delivery managers, recruiters, and business stakeholders to support effective staffing decisions.
Bench Management and Staffing
Identify available resources and proactively align them with suitable project opportunities.
Support bench governance activities including skill profiling, role mapping, and resource readiness assessments.
Maintain visibility of available resources and support efficient talent deployment.
Upskilling and Workforce Readiness
Coordinate assessments, training programs, and certification initiatives for bench and project resources.
Track completion of mandatory learning programs and maintain training documentation.
Collaborate with technology and learning teams to identify skill development opportunities.
Support workforce planning and talent deployment initiatives.
Required Qualifications
Bachelor's degree in Business, Human Resources, Engineering, or a related field.
2ā5 years of experience in Resource Management, Workforce Planning, PMO, Staffing, or Operations.
Strong understanding of resource allocation, utilization tracking, and staffing processes.
Proficiency in Microsoft Excel, Power BI, and workforce management or reporting tools.
Experience working with HRMS, ServiceNow, ORC, or similar resource management systems.
Excellent communication, stakeholder management, and coordination skills.
Strong analytical and problem-solving abilities.
Preferred Skills
Experience supporting Analytics, Technology, Consulting, or Professional Services organizations.
Knowledge of workforce planning, capacity management, and talent deployment processes.
Experience creating dashboards, utilization reports, and workforce analytics.
Understanding of competency mapping and skill management.
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