Job Description
Narwal is hiring a Senior Executive - HR & Business Operations to coordinate and execute end-to-end employee lifecycle processes across India, the United States, and other regions. The role supports onboarding, client resource readiness, payroll coordination, HR operations, employee engagement, reporting, compliance, and offboarding while acting as a bridge between HR, Delivery, IT, Finance, Payroll, and client teams. Industry: Information Technology Services and Consulting. Employee size:
The Senior Executive - HR & Business Operations will own the complete employee onboarding process from pre-joining through employee assimilation. Responsibilities include coordinating onboarding for employees across India, the United States, and other regions, managing offer letters, joining formalities, background verification, employee documentation, compliance requirements, and collaborating with IT and Finance for laptops, system access, email IDs, VPN, business tools, timesheet management, insurance enrollment, and other operational requirements.
The selected candidate will conduct induction sessions, facilitate departmental handovers, introduce employees to company culture, policies, and processes, conduct regular employee touchpoints during the first three to six months, monitor onboarding completion, track payroll submissions, insurance enrollment, mandatory training completion, and maintain dashboards and leadership reports related to onboarding progress, compliance, and employee experience. The role also focuses on continuously improving onboarding efficiency and employee experience.
The position includes managing client onboarding and resource readiness by coordinating documentation, vendor portal requirements, compliance activities, client onboarding processes, project allocation, system access, and collaboration with Delivery, IT, and Finance teams to ensure timely deployment of employees to client projects. The candidate will maintain resource deployment dashboards and leadership reports.
The role is responsible for coordinating payroll inputs for employees in India and the United States, including attendance, timesheets, new joiners, exits, reimbursements, employee master data validation, payroll coordination with Finance and payroll vendors, HR mailbox management, employee query resolution, employment verification letters, experience certificates, immigration coordination for visas, work permits, H1B documentation, insurance administration, vendor communication, and workforce reporting including headcount, utilization, attrition, and onboarding metrics.
The candidate will coordinate end-to-end employee offboarding, including resignation tracking, exit documentation, clearance processes, exit interviews, IT access revocation, asset recovery, and maintaining offboarding reports and analytics.
Additional responsibilities include coordinating employee engagement activities such as birthdays, work anniversaries, celebrations, town halls, recognition programs, employee communications, policy updates, pulse surveys, feedback initiatives, and collaborating with HR and Delivery teams to improve employee experience, workplace culture, transparency, and engagement.
The role also involves identifying opportunities for process standardization, automation, operational efficiency, ensuring compliance with organizational policies and legal requirements, and supporting audits, governance activities, and documentation reviews.
Applicants should have 5 to 8 years of experience in HR Operations, employee lifecycle management, and HR coordination within the IT services industry. Candidates should have exposure to global workforce onboarding across India and the United States, strong knowledge of onboarding, payroll coordination, HR operations, employee lifecycle management, HRMS or HRIS platforms, payroll software, reporting, dashboard management, stakeholder management, analytical skills, communication skills, multitasking abilities, and attention to detail.
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