Job Description
Onzestt is hiring for HR Service Desk Agent, HR Agent, and Team Lead roles in Noida for 24x7 global HR operations support. The role involves providing first-level HR support through email, voice, and HR systems, handling employee and manager queries across multiple countries, and supporting HR administration processes such as contracts, internal job postings, and mobility workflows. The candidate will also be responsible for maintaining service quality SLAs, generating HR reports, coordinating with HR teams, and ensuring smooth employee query resolution. Experience with HR helpdesk, customer service, or service desk environments along with exposure to SuccessFactors, CRM tools, MS Excel, and reporting is required. Strong communication, analytical skills, and a customer-centric approach are essential for this role.
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Success Stories from Candidates Placed in this Field
Aditya Singh - Noida
WSP, Noida
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"It was a great experience exploring job opportunities through your portal. The application process was very simple and convenient, and it was easy to connect with the respective companies and recruiters via email. The platform was extremely helpful throughout my job search and made the overall process much more efficient. Thank you for providing such a user-friendly and valuable platform."
Eshita Mourya - Pune
Sourayan Technologies Pvt. Ltd., Pune
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"Thank you for your support. I was successfully placed as an HR Executive in Pune in June 2025 and had a very satisfying experience. I'm now looking for a location switch to Noida and
trusting your services again."
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