Job Description
Onzestt is hiring for HR Service Desk Agent, HR Agent, and Team Lead roles in Noida for 24x7 global HR operations support. The role involves providing first-level HR support through email, voice, and HR systems, handling employee and manager queries across multiple countries, and supporting HR administration processes such as contracts, internal job postings, and mobility workflows. The candidate will also be responsible for maintaining service quality SLAs, generating HR reports, coordinating with HR teams, and ensuring smooth employee query resolution. Experience with HR helpdesk, customer service, or service desk environments along with exposure to SuccessFactors, CRM tools, MS Excel, and reporting is required. Strong communication, analytical skills, and a customer-centric approach are essential for this role.
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Success Stories from Candidates Placed in this Field
Mishpreet Kaur - Delhi
Climitra, Delhi
★★★★★
"Hi, apologies for the delayed response. I was occupied with some urgent matters. Overall, I had a good experience working with your team. Your team has shared several quality candidate profiles that were relevant to my requirements, and the team was responsive and supportive throughout the process. Thank you for your assistance."
Kalki - Bangalore
The Purple Turtles, Bangalore - Asst HR Manager
★★★★★
"Hi Pallavi and team,
I got an offer from "The Purple Turtles" as Asst HR Manager with a very decent package.
Thank you so very much for your continuous efforts and support all these days. You were really very serious and committed towards getting me a job. Great team effort.
Finally all efforts became successful.
Thanks a ton Pallavi.
I am joining them this 21st. Will
keep you posted."
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